Principal Consultant (Remote)

Position Title: Principal Consultant (Remote)

Location: Virtual, United States

Onsite, Remote/Flexible, or Hybrid: Remote

Department: Professional Services – Implementation Services

Hiring Manager: Director, Implementations

Travel: Minimal (Up to 10%)

Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and mental health resources all beginning on first day of employment. See Benefits section below for more details.

COMPANY SUMMARY:

Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale.

Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs.

Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy.

Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities.

POSITION SUMMARY: 

The Principal Consultant is an integral position within our growing Professional Services team and a critical role in driving Aprimo services sales, leading software implementations, and providing delivery assurance to our alliance partners. This position is a unique combination of product expertise, business strategy consulting, and hands-on project management, responsible for strategic roadmap development, solution visioning, and driving successful activation of Aprimo’s marketing operations software.

On any given engagement, you may serve as the assigned consultant, the project manager, or both, moving between those roles based on project needs.

 

WHAT YOU WILL BE RESPONSIBLE FOR: 

• Support Service Directors through the pre-sales process by responding to RFPs/RFIs, development of services estimates, proposals, and presentations
• Lead solution visioning, project definition, and value realization workshops to define initial roadmap, project scope, and success metrics
• Provide advisory services throughout the implementation process, including delivery assurance for alliance partners
• Develop and foster a trusted advisor relationship with the customer such that implementation activities are closely aligned with the customer’s business goals
• Serve as the project manager on assigned engagements, owning the project plan, schedule, milestones, and dependencies
• Lead project kickoff, status meetings, steering committee updates, and executive communications
• Manage scope, budget, and hours against the statement of work, and run change control when scope shifts
• Identify, track, and escalate risks, issues, and decisions, and drive them to resolution
• Coordinate customer, Aprimo, and partner resources, including onshore and offshore consultants
• Maintain project documentation, financial forecasts, and delivery reporting using Aprimo’s standard tools and methodology
• Coordinate and enable small teams of resources to configure the application as appropriate
• Balance portfolio of multiple concurrent projects of varying scale and complexity, in either the consultant or the project manager role
• Work closely with Customer Success team to ensure smooth transition for continued client satisfaction across the customer journey
• Participate in customer health checks and account recovery efforts when required
• Develop solution and project management best practices, templates, and delivery tools
• Become certified on the Aprimo platform and related Marketing Services
• Additional responsibilities and duties may be assigned as required

CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE: 

• The Essentials
  • Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, or in a related field, or equivalent professional experience.
  • 7+ years of experience implementing digital asset management, marketing operations, or other B2B software.
  • 3+ years of experience managing software implementation projects, including scope, schedule, budget, and risk management.
  • Proposal and estimation development experience, including the ability to effectively sell business value to customers.
  • Enterprise software experience a plus.
  • Marketing or MarTech experience a plus.
  • Project management certification (PMP, PMI-ACP, or similar) a plus.
• Additional Successful Qualities 
  • Self-starter mentality with the ability to work independently
  • Strong presentation skills with the ability to lead customer discussion and effectively tailor messaging based on the audience and subject matter
  • Comfortable switching between hands-on consulting and project management, sometimes on the same engagement
  • Strong organizational skills and the ability to prioritize across multiple concurrent projects
  • Resourceful and creative troubleshooting skills
  • Aprimo certifications: Digital Asset Management, Marketing Productivity, Plan & Spend (or willingness to earn them)
  • Strong grasp of marketing challenges and opportunities marketers face across industries.
  • Proven ability to interact with all levels of an organization with technical and non-technical customers, attain relevant technical and business requirements, and articulate comprehensive solutions
  • Self-motivated and disciplined to achieve result (new sales, revenue delivery, or projects) with minimal day to day direction

APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE:

• Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo.
  • With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal.
  • We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities
• Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere.
  • We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings.
• Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance.
  • With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut.
  • In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo!
• Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles.
  • Our culture is not a micro-managing environment – rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.
  • As such, individual team members can leave a lasting impact and footprint within the organization – in fact, our average employee tenure is 7.7 years.
• Aprimo employs a “choose your own adventure” approach to career advancement.
  • Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion.
  • Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities.
  • For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics.
• Ranked #1 in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings.
  • We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization.
  • Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity.
  • AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI.
  • With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward.
  • Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market.

APRIMO BENEFITS WE OFFER:

• Target Compensation: Annual base salary target of $120,000 to $150,000 USD, depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law.
• Competitive benefits coverage that begins on the first day of employment, and includes:
  • Medical benefits with low premiums and choice of two programs (PPO or High Deductible)
  • Dental benefits with choice of two programs (PPO or HMO)
  • Vision benefits program
  • Health savings account (HSA)
  • Flexible spending accounts (FSA) for medical care, dependent care, and commuter/transit benefits
  • 401(K) savings plan that matches the first 4% of compensation at 100%, and the next 2% at 50%
  • Basic life insurance covered at 100% and twice the base salary, with additional voluntary/optional coverage available
  • Disability insurance covered at 100% for 10 weeks for short term disability and covered at 50% for long term disability
  • For both biological and adoptive parents, maternity leave is paid at 100% for up to twelve weeks and paternity leave is paid at 100% for two weeks
  • Employee Assistance Program (EAP) that provides employees with mental health resources and therapy consulting

PHYSICAL REQUIREMENTS:

• Must be able to remain in stationary position, often standing or sitting for prolonged periods and performing sedentary work that primarily involves sitting/standing
• Must be able to move about to accomplish tasks or moving from one worksite to another
• Must be able to perform light physical work that includes lifting or moving objects up to 20 lbs. or medium work that includes moving objects up to 50 pounds on occasion
• Must be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quickly
• Must possess the ability to receive detailed information through oral communication at normal speaking levels
• Must be able to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc.)
• The worker is required to have close visual awareness to perform an activity and to assess the accuracy, neatness and thoroughness of the work assigned, such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

EEO STATEMENT:

Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics. In addition to federal law requirements, Aprimo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA STATEMENT:

Aprimo is required to make a reasonable accommodation to the known disability of a qualified applicant or employee if it would not impose an "undue hardship" on the operation of the employer's business. Undue hardship is defined as an action requiring significant difficulty or expense when considered in light of factors such as an employer's size, financial resources and the nature and structure of its operation.