Principal Salesforce Analyst

Who We Are:

Colorado Public Radio is a non-profit 501(c)(3) organization that produces meaningful news, music, and cultural experiences to everyone in Colorado using the power of the human voice in all its forms. 100 percent of CPR’s funds come from the private support of listeners, businesses and foundations. For more information, visit www.cpr.org.

• CPR News delivers in-depth, insightful and impartial news and information from around the world, across the nation and throughout Colorado, examining its relevance to our state and connecting it to our community.

• CPR Classical takes listeners on an in-depth exploration of thoughtfully curated music – with an emphasis on Colorado’s classical community – providing context to a broad range of meaningful and compelling works from past to present.

• Indie 102.3 takes listeners inside the world of new and independent music – exposing them to up-and-coming artists and highlighting Colorado’s local music scene.

• Denverite is an online news source dedicated to Denver's curious and concerned.

• KRCC is a public radio station in Colorado Springs, Colorado, serving Southern Colorado. KRCC is operated by Colorado Public Radio in partnership with Colorado College.

Our values inspire, inform and guide our everyday actions. They serve as a set of expectations and a promise we make to ourselves, our partners and audiences.

• Creative • Curious • Ethical • Inclusive • Respectful

At Colorado Public Radio we are committed to cultivating and sustaining a diverse and inclusive workplace that helps us represent the voices of the communities within Colorado. We highly encourage individuals with unique contributions such as ethnicity, race, sex, gender identity, nation of origin, age, language, veteran status, color, religion, disability and sexual orientation to apply to our openings. CPR is an equal opportunity employer and welcomes everyone to our team.

Colorado Public Radio (CPR) is seeking a Principal Salesforce Analyst.

About the Position:

The Principal Salesforce Analyst serves as the primary technical expert and architect for CPR’s fundraising systems (Salesforce, Springboard, Pardot), while supervising three staff members who work with each platform. You’ll provide direction, set priorities, support professional development, and help ensure the team has the resources and guidance needed to effectively manage and enhance these platforms. You’ll administer and continuously enhance Salesforce and its integrations, maintaining data integrity, streamlining workflows, and developing scalable automations that improve the user experience and operational efficiency. You’ll translate business needs into system solutions, manage the fundraising systems roadmap, and help establish policies, processes, and practices that strengthen how we use fundraising data. You’ll also use data and performance reporting to generate insights, guide improvements, and support strategic decision-making while serving as a technical resource and mentor to colleagues.

The new hire is expected to reside in the greater Denver metro area upon starting - this is not a remote position. However, a hybrid schedule is available that requires a minimum of 3 days in the office each week (Tues - Thurs).

About You:

You’re naturally curious and enjoy digging into the “why” behind a problem, anticipating how organizational changes may affect our systems, and finding thoughtful solutions. You’re a strong listener who can translate the needs of non-technical colleagues into effective solutions while making people feel supported along the way. You bring a high level of attention to detail, particularly when it comes to data integrity, system configuration, and security. You’re a thoughtful, collaborative leader who builds trust, sets clear expectations, coaches and mentors others, and helps team members grow while holding them accountable for their work. You’re diplomatic and adaptable, able to navigate competing priorities, guide others through change, and stay calm when technical challenges or shifting priorities arise.

Minimum Qualifications:

• At least 7 years of experience in administering, developing, or architecting Salesforce, with progressively increasing responsiblity. This must include advanced expertise in Salesforce configuration, automation, and system architecture.

• At least 1 year of experience providing technical guidance, coaching, and mentorship to colleagues with varying levels of CRM expertise.

• Experience designing, implementing, maintaining and improving integrations between Salesforce and third-party systems, including payment processing or e-commerce platforms.

• Demonstrated experience translating business needs into scalable CRM solutions, workflows, automations, and process improvements, as well as developing and maintaining CRM technical roadmaps, policies, procedures, and governance practices.

• Experience maintaining data integrity, security, and system performance in a complex CRM environment.

• Experience using Salesforce reporting, dashboards, and data analysis to generate insights and inform operational decisions.

Education Equivalency:

• A fully relatable bachelor’s or master’s degree may replace some (not all) of the required years of experience needed to qualify for the position, but is not required for the role.

Even if you don’t meet every qualification listed, we’re interested in candidates who can bring unique skills, perspectives, and experiences to the role. At Colorado Public Radio, we are committed to building a diverse, inclusive, equitable and authentic workplace. If you're excited about this role, but your past experience doesn't perfectly align with every qualification in the job posting, we encourage you to apply as you may be the right candidate for this or other roles with us.

Benefits:

Colorado Public Radio is proud to offer a comprehensive benefits package that reflects our culture of caring. Our employees have access to: 100 percent employer paid individual health, life, and disability coverage; an outstanding paid family medical leave policy plus paid holidays and a very generous sick, vacation, and personal time off plan; voluntary offerings such as vision and dental; a competitive retirement plan match with no waiting or vesting periods; flexible schedules; engagement and development opportunities; and a casual atmosphere.

Position Information:

Position Type: Full-time

Hiring Range: Grade 20, $85,546 - $113,768

Structure Title: Principal Analyst, Salesforce Administrator

Starting Pay: based on experience

Application Requirements:

Click here to apply. Please upload a resume and answer all application questions.

Application Deadline: This position was posted on October 2nd. While we sometimes keep our roles open for 30 days, we recommend you apply as soon as possible as the posting may close earlier if we have a strong candidate pool.

Incomplete Applications will not be considered.

At Colorado Public Radio we are committed to cultivating and sustaining a diverse and inclusive workplace that helps us represent the voices of the communities within Colorado. We highly encourage candidates with unique contributions such as ethnicity, race, sex, gender identity, nation of origin, age, language, veteran status, color, religion, disability and sexual orientation to apply to our openings. CPR is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.