Private Collections Specialist
- Salary
- $60KUSD per year
- Hiring from
- United States
- Work type
- Remote
- Posted
- Sep 24, 2026
Overview
We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.Responsibilities
This is a remote position however, the individual must reside near Kennett Square, PA for onsite trainiing in the first few weeks. The Patient Accounting Analyst plays a crucial financial role in minimizing bad debt and maximizing revenue to meet Business Excellence goals. *Report to Manager, Private Collections*Manage Accounts Receivable for non-delinquent and non-estate accounts with the goal to improve Days of Sales Outstanding (DSO), reduce DSO Target Ratio and improve the collection ratio.*Research and verify all new patient responsible person information.*Contact patient or responsible party as aged and at the appropriate time present and offer payment options.*Monitor Cash Receipts Journal for payments. *Transition accounts for Estate, Probate or Bankruptcy changes to designee.Qualifications
*Associate's Degree or 2 years or more of Accounts Receivable experience is required. *Experience working in high volume environment is required. *Must have a customer service orientation.
Benefits
*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to financially assist through unforeseen hardships*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
*On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
We also offer several voluntary insurances such as:*Pet Insurance*Term and Whole Life Insurance*Short-term Disability*Hospital Indemnity*Personal Accident*Critical Illness*Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.