PROCUREMENT MANAGER

JOB PURPOSE:

Under the direction of the Director, the Procurement Manager is responsible for managing and performing daily procurement activities, including sourcing, purchasing, vendor management, contract administration, and process improvement. This position ensures accurate and timely delivery of products and services for C2Q Health Solutions and PACE. This position ensures all products and services are procured by meeting the corporate policy guidelines and maintaining proper documentation for audit while providing exceptional customer service to internal customers. This position also assists in ensuring all facilities meet guidelines for survey inspections.

JOB RESPONSIBILITIES:

• Supervises Procurement staff.
  • Provides training, assigns work, and completes performance evaluations.
  • Supervises staff work performance to ensure departmental goals are met.
  • Oversees staff mandatory in-services and ensures completion.
• Assists Director with contracts and manages bids in accordance with corporate policies and procedures.
  • Ensures purchases are consistent with approved budgets, delegated authority, and organizational procurement policies.
  • Obtains quotes for the procurement and contracting of products and services, including the utilization of GPO agreements.
  • Manages, negotiates, and prepares contracts for Procurement Director approval.
  • Develops Request for Proposal (RFP), including the facilitation and support of the process.
  • Performs accurate and comprehensive contract/bid analytics.
  • Researches the marketplace to bring all possible options to the process.
  • Maintains contract database.
  • Monitors and completes contract close-out, extension, and/or renewal.
  • Communicates all contract related information to the Procurement Director and to stakeholders.
• Performs purchasing and capital processes in accordance with corporate policies and procedures.
  • Sources and research items based on customers’ needs/requests.
  • Reviews requests to ensure that all requisitions meet with purchasing policies.
  • Processes purchasing orders.
  • Oversee the expediting process to ensure arrival of the products on a timely basis.
  • Liaison to Accounts Payable.
  • Resolves back-orders issues and other delays in the process.
  • Maintains adherence to all policies and departmental guidelines and documentation to ensure compliance.
• Governs and provides oversight to the vendor relationship.
  • Maintains accurate vendor records and coordinates vendor onboarding, updates, and inactivation in accordance with established procedures.
  • Communicates with vendors or potential vendors with regard to misunderstandings and complaints.
  • Handles daily vendor encounters such as returns, contract noncompliance, and holds vendors accountable to our policies.
  • Evaluate vendor performance based on quality, delivery, and cost, and implement necessary improvements.
  • Partner with each business owner to monitor all vendor performance.
• Responsible for accurate use and maintenance of all department and System programs including our ERP system, as it relates to purchasing policies.
  • Obtain and maintain all departmental documents in accordance with policy guidelines and for audit requirements.
  • Partner with Accounts Payable to correct invoice, purchase order, and receiving discrepancies, and perform a root cause analysis to correct it at the source.
• Conducts business in a professional manner with a focus on bringing all C2Q Health Solutions companies together to obtain the best value.
  • Customer service focus in all business dealings.
  • Provide proactive customer service to our end-users, including professional and clear communication.
  • Identify cost-saving opportunities through supplier negotiations, strategic sourcing, standardization, and consolidation of purchases.
  • Produce annual savings to meet the department and personal goals.
  • Work closely with the management team and colleagues in efforts to meet their needs and have open communication.
• Reporting and Performance Monitoring
  • Develop and maintain procurement reports, tracking logs, and dashboards covering spending, purchase orders, vendor performance, savings, and outstanding requisitions.
  • Monitor key performance indicators, including requisition turnaround time, on-time delivery, cost savings, and vendor documentation compliance.
  • Provide management with regular updates on procurement activities, risks, operational issues, and opportunities for improvement.
• Policy Development and Process Improvement
  • Develop, implement, and maintain procurement policies, procedures, workflows, and internal controls.
• Provide administrative support to the Director of Procurement.
  • Inform the Director of current activities, major discrepancies, and significant changes in the marketplace that might affect the organization.
  • Assists in the preparation of documents and information for audit requests.
  • Coordinates and facilitates pre-bid meetings and proposal evaluation meetings.
  • Assists with budgeting information as requested.
  • Provides quarterly reports of all purchases.
  • Other duties as assigned.

Schedule: 8:30AM – 5:30PM

Weekly Hours: 40

QUALIFICATIONS:

Education: Bachelor’s degree in Business, Finance, Procurement, or a related field, or equivalent combination of education and experience.

Experience:

• Three (3) – five (5) years of purchasing or Finance operations experience, preferably within healthcare in a customer/vendor-facing setting.
• Two (2) – three (3) years supervisory or people manager experience.
• Demonstrated ability to meet multiple deadlines timely and accurately.
• Track record of progressive responsibilities.
• Knowledge of accounting principles, strong communication skills, detail-oriented, self-starter.
• Willingness to learn and solve problems in a dynamic environment.
• Experience with ERP AP systems such as Workday, Oracle Financial preferred.
• Proficiency in Microsoft Excel is required.
• Resilience and a personal interest in continuous improvement.
• Superior attention to detail.
• Great communication skills.
• Trustworthiness.
• Team player who can also work independently.

Physical Requirements

Individuals must be able to sustain specific physical requirements essential to the job. This includes, but is not limited to:

• Standing – Duration of up to 6 hours a day.
• Sitting/Stationary Positions – Sedentary position for a duration of up to 6-8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and other items used in the job scope using OSHA guidelines, etc.
• Bending/Squatting – Have to be able to safely bend or squat to perform the essential functions under the scope of the job.
• Stairs/Steps/Walking/Climbing – Must be able to maneuver stairs safely, climb up/down and walk to access work areas.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools to complete essential job functions (i.e., typing, use of supplies, equipment, etc.)
• Sight/Visual Requirements – Must be able to read documentation, papers, orders, signs, etc., and accurately type/write documentation, etc.
• Audio Hearing and Motor Skills (Language) Requirements – Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy. In addition, one must be able to speak comfortably and clearly with language and motor skills for customers to understand an individual.
• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max):

Every application is reviewed by our recruitment team. We do not use AI to make hiring decisions or automatically reject applicants. All employment decisions are based on job-related qualifications and applicable employment laws.

About Us

C2Q Health Solutions offers management services tailored to the needs and goals of healthcare providers. Drawing from our leadership team's experience in providing key administrative solutions to healthcare programs such as managed long-term care, home care companies and other community health plans, C2Q’s expertise spans a full spectrum of functions that support an organization’s growth.