Product Analyst Middle+ / Senior / Lead

We are looking for analysts in various teams: Telesales, Collection, Antifraud, Delivery, Customer Care, Processing Core, Bring a Friend, etc. The analyst’s main task is to develop new technological products and enhance existing ones. Your team will include graduates from top universities (MSU, MIPT, HSE, MSTU, NES, MEPhI). We are at the beginning of our journey, so you will grow quickly and improve your skills. You will see the real impact of your work. Challenges that await you: Use your analytical skills to design top-tier financial products Take ownership of the product and its performance metrics Manage a team of analysts and build effective team processes Develop performance metrics to enhance both products and workflows Derive actionable insights and generate innovative ideas through data analysis Conduct in-depth research and investigations Design and implement monitoring systems for products and operational processes Build informative reports and interactive dashboards Optimize customer journey mapping (CJM) and conversion funnels Evaluate the quality, coherence, and logic of business processes Develop effective incentive schemes for operational teams Test hypotheses aimed at process improvement Perform cost analysis to evaluate overall operational efficiency What makes you a great fit: A mathematical or technical degree from a top university such as MSU, MIPT, HSE, MSTU, MEPhI, or NSE Strong knowledge of mathematical statistics and probability theory Analytical mindset and systematic thinking Ability to visualize data and draw actionable conclusions Experience in hypothesis testing and validation Proficiency in SQL; knowledge of Python or R is a plus Hands-on experience with data visualization tools such as Tableau or Superset Ability to understand business objectives and translate them into analytical tasks Experience in building analytical infrastructure and team processes Excellent communication skills English proficiency at B1 level or higher for effective collaboration with an international team Our ways of working: Innovative Spirit: a team from the best technical universities Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances Our benefits: Relocation support to Serbia or Mexico with full visa & permit support to the employee and family Flexible work from one of our offices or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation policy: 20 days of annual leave and paid sick leave