Product Assurance Manager

Country/Region: FR Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology We are looking for an enthusiastic and skilled Product Assurance Manager to join our team and play a critical role in the quality management of in-orbit anomalies for GEO and LEO fleets. In this position, you’ll work closely with Satellite Fleet Engineering, Operations, Engineering and Ground teams, contributing directly to our ongoing projects and initiatives. This is a unique opportunity to make a significant impact within an organization that values growth, teamwork, and professional development. You are a structured and reliable Product Assurance professional with experience in satellite systems engineering and/or space operations. You are comfortable working in a technical environment where accuracy and organization are very important. You are able to analyze technical issues in a clear and logical way, you are comfortable leading anomaly investigations, challenging technical assumptions, and driving corrective actions across multidisciplinary teams. You are comfortable using IT tools and digital systems. You are able to maintain and update databases (e.g. JIRA) and ensure good data traceability. You understand the importance of structured data for monitoring and reporting activities. You demonstrate strong communication skills, resilience under pressure, and a proactive mindset focused on risk mitigation and continuous improvement. You are motivated by ensuring mission success and long-term satellite reliability in orbit. Lead the end-to-end PA management of in-orbit satellite anomalies, from detection to root cause analysis and closure. Chair the Anomaly Review Boards and coordinate investigations with engineering, operations, and subsystem experts. Make sure that all relevant experts are participating. Ensure proper anomaly classification, documentation, tracking, and reporting in accordance with internal and manufacturer requirements. Monitor and drive the Anomaly Review Board Process using JIRA, including task tracking, reporting, and KPI follow-up. Monitor corrective and preventive action plans and verify their effective implementation. Interface with customers and all stakeholders regarding anomaly status and resolution plans. Support lessons learned processes and feed anomaly insights into future programs and product improvements. Ensure compliance with applicable space industry standards and quality management systems. Master’s degree (or equivalent) in Aerospace Engineering, Systems Engineering, Electronics, or related field. Minimum 5 years of experience in space systems, satellite engineering/production, product assurance, or in-orbit operations during the whole satellite lifetime. Understanding of satellite subsystems (AOCS, data handling, power, thermal, propulsion, RF communications, etc.). Experience in anomaly investigation and root cause analysis methodologies (FMEA, Fault Tree Analysis, etc.). Knowledge of space industry standards (ECSS, NASA, or equivalent quality frameworks). Experience working in cross-functional and international environments. Analytical, reporting, and documentation skills. Strong leadership and facilitation skills for Anomaly Review Boards. Excellent knowledge of English (B2 or higher). The main office is in Issy-les-Moulineaux in France. Travel to contractors’ and their suppliers’ sites, as well as across the company’s entities, may be required. Home working is generally accepted on the basis of 2 days per week and in accordance with HR policies. This may be adjusted based on project needs and to ensure in-person meetings are held when they are most appropriate. Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time). This role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.