Product Business Analyst- SaaS Products (Remote, WFH)

Job Title: Product Business Analyst SaaS Products Location: India- Remote Employment Type: Full-time About Quantum Strides LLC Quantum Strides LLC is a premier System Integrator and IBM Business Partner with a global presence across the USA, India, Canada, and the Philippines. We specialize in delivering cutting-edge enterprise and SaaS-based solutions, leveraging AI and cloud technologies to optimize business operations. We are looking for an experienced Product Business Analyst to support the development and delivery of SaaS-based products. The ideal candidate will have strong analytical and functional expertise, combined with certifications such as CBAP, TOGAF, or ITIL , to align product capabilities with business objectives. Key Responsibilities Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions. Analyze business processes and translate them into functional specifications and product workflows. Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders. Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios . Partner with UI/UX teams to ensure seamless user experience aligned with business needs. Assist in backlog grooming, sprint planning, and release management in Agile environments. Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy. Coordinate UAT (User Acceptance Testing), training, and change management activities. Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment. Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles. Required Qualifications 7+ years of experience as a Business Analyst, with at least 3+ years in SaaS product development environments . Proven experience in business process modeling, requirements management, and SaaS solution analysis . Strong knowledge of Agile/Scrum methodologies and tools like JIRA, Confluence, or DevOps . Proficiency in preparing documentation (BRD, FRD, user stories, workflows, data models). Solid understanding of cloud/SaaS product architecture and integrations (APIs, web services). Excellent communication, stakeholder management, and presentation skills. Certifications: CBAP (Certified Business Analysis Professional) (Must Have) (Atleast one from the following) TOGAF (The Open Group Architecture Framework) ITIL (Information Technology Infrastructure Library) Preferred Qualifications Experience working with SaaS-based enterprise products (e.g., IWMS, ERP, CRM, or AI-powered SaaS platforms). Exposure to enterprise integrations (ERP, HRMS, or AI/ML-driven SaaS tools). Knowledge of data security, compliance, and governance in SaaS environments. Why Join Us? Opportunity to work on next-generation SaaS and AI-powered products . Collaborative and innovative work environment. Competitive compensation and growth opportunities. Remote flexibility with a global team culture.