Product Data Governance Coordinator

Overview

Are you highly organised, detail-focused and passionate about delivering a great customer experience?

We're looking for a Product Data Governance Coordinator to join our Content Management team. In this role, you'll play a key part in ensuring our product information is accurate, structured correctly and easy for customers to find online. You'll work closely with Commercial, Digital Merchandising, E-Commerce teams and suppliers to maintain the quality and consistency of product data across our website.

This is a fantastic opportunity for someone looking to develop a career in product data, e-commerce or digital content. You'll gain exposure to a wide variety of product categories while using data, technology and AI-powered tools to improve the online customer journey

What's in it for you?

• 28 days' holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Responsibilities

• Maintaining and improving product data quality, accuracy and consistency across assigned product categories.
• Analysing new product information and ensuring products are categorised correctly within the product hierarchy.
• Supporting new product launches by ensuring all data is set up accurately and delivered on time.
• Working with internal teams including Commercial, Trading, Digital Merchandising and E-Commerce to resolve data queries and improve processes.
• Liaising with suppliers to obtain missing product information and ensure data accuracy.
• Identifying opportunities to improve how product information is structured and presented to customers.
• Managing multiple priorities, monitoring deadlines and ensuring critical activities remain on track.
• Using Excel, in-house systems and AI tools to analyse, maintain and enhance large volumes of product data.

Qualifications

Qualifications:

• Strong attention to detail and a high level of accuracy.
• Good analytical and problem-solving skills, with the ability to work with large volumes of data.
• Experience using Microsoft Excel, including working with formulas and data manipulation.
• Excellent organisational skills and the ability to manage your own workload effectively.
• Ability to work to tight deadlines and adapt quickly when priorities change.
• Comfortable learning and working with AI-powered tools and new technologies.
• Strong communication skills with the ability to work collaboratively across multiple teams.

Desirable

• Retail, customer service or contact centre experience.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE