Product Design Lead

Job Description This is a remote position. About Klir Water is arguably the most important resource in the world and yet the industry is notoriously slow at innovating and adopting new technologies that allow them to easily automate endless hours of non-productive admin work from skilled workers. The cost of water is rising as an aging workforce is unable to adapt and multi-million dollar infrastructure decisions are being made without the best data. Our mission is about making water better , and it starts with the professionals at the nexus of all water decisions in a community. Klir will be the operating system for water and we have started on that journey by building the first work enablement platform for water. It’s designed to reduce the burden of administration so the experts can dedicate their precious time to solving a critical problem for our species. Founded originally in Dublin, Ireland in 2018, Klir is a US Headquartered company with offices in the US, Canada and Ireland. Klir is a remote first company and is one of the fastest growing, profitable SaaS companies in the water industry. We are venture backed by some of the highest profile and most reputable funds including Insight Partners, Bowery Capital & Spider Capital. Job Description Are you a Product Designer that has a passion for creating intuitive features that solve problems for your target users? Does the idea of building the features that aim to delight our customers excite you? We’re looking for an experienced Product Design Lead who will have the chance to lead the design process at Klir and help build, coach, and mentor a quickly growing and highly skilled group of designers. Do you feel you would like to join in our mission of making water better by constantly driving value to our customers and converting our users to be evangelists of Klir? We have the deep industry knowledge, a world class product roadmap, the vision and strategy to transform a critically important industry, as well as some high-profile customers that rave about Klir being the best product they have ever experienced. We need you to help in the continued build out of the Klir platform to ensure we continue to deliver a world-class customer experience as we continue to scale. As our Product Design Lead, you will report into the Director of Product and work in close partnership with other designers and all verticals in the company. You will work within an Agile development team to build an enterprise grade solution which accurately reflects the requirements of a wide range of users across multiple Klir implementations. You will be responsible for enhancing customer satisfaction by improving the usability, accessibility, and pleasure associated with a product in a way that is attractive and convenient for users. Your job as Product Design Lead is critical to our product success and direction. Are you keen to take on that challenge? Requirements Main duties & responsibilities: Lead, oversee, and grow a team of high-performing product designers by communicating a vision, providing direction, mentorship, and inspiration Promote best practices in UX and UI, interaction design, and visual design Define and align designers on a Design System to be followed to drive a cohesive user experience for Klir systems Drive excellence through collaboration with product management and engineering teams, our go-to-market teams to identify business opportunities and user needs Initiate and support different Discovery initiatives to support informed decision making for new features and enhancements Promote informed decision-making using quantitative and qualitative research to ensure users' observability needs are understood and met Deliver quality user experiences that improve usability and provide meaningful value across web and mobile applications Drive standards for design excellence supporting our design system, principles, and guidelines Exercise strong communication and nurture a culture of contributing, feedback, and design excellence Work closely with our Product Management, Product Engineering, Comms, Marketing, and senior leadership to deliver stunning and effective work Required skills and experience: 7+ years of relevant product design experience, ideally in enterprise software, SaaS B2C or B2B products 2+ years of experience with mentoring other designers Adept at delivering high-quality work in an agile, fast-paced environment Test-and-learn know-how to measure and refine designs based on user and market data Experience attracting, hiring, mentoring and retaining top talent Strong project management abilities Experience working with a distributed development team Excellent interpersonal and communication skills Proactive, flexible and adaptable Relentlessly customer-focused Your best work is done in a highly collaborative way Ability to find a meaningful balance between optimizing for speed, quality, and doing risky, but interesting work Benefits Our Commitment to you: We remunerate you well with competitive salary and benefits for your market. Our thesis is in order to operate at your best you can't be worrying about your quality of life at home. We commit that you have an opportunity to use your talents to leave a factual lasting legacy for our species for generations to come. By working with a Y Combinator market leading company, we commit that you have an opportunity to challenge yourself to be the best you can be. We commit to give you the opportunity to work in a team that understands life is far too important to take seriously. Obviously, we are doing a crucial job but we have fun while doing it. We commit to giving you the opportunity to work with a group of people that value honesty and audaciousness, that stand up straight & stick together no matter what and aspire to be the difference between good and great. We commit to doing our best to make you successful. The leader's sense of purpose is to help you to be the best version of yourself. We achieve this with fearless feedback, focus on growth and transparency. Klir is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.