Product Development Manager

Company Description

iSH7NHA is a Saudi-based digital commerce platform specializing in digital gift cards, gaming products, and digital services. We are passionate about delivering seamless digital experiences and continuously improving the way our customers discover, purchase, and enjoy digital products.

Role Description

We are looking for a creative, analytical, and tech-savvy Product Development Manager to take ownership of the continuous improvement and development of iSH7NHA's mobile applications and website.

We're looking for someone who doesn't just manage tasks, but actively identifies opportunities, challenges existing experiences, and turns innovative ideas into impactful product improvements.

You will work closely with our development team to drive product enhancements, introduce new features, optimize user experiences, and ensure our digital platforms continue to evolve.

Key Responsibilities

• Lead the continuous development, enhancement, and optimization of iSH7NHA's mobile applications and website.
• Identify, propose, and develop innovative features and improvements based on user needs, market trends, and business opportunities.
• Work closely with developers to define requirements, prioritize tasks, and ensure successful implementation.
• Own and maintain the product roadmap, backlog, and development priorities.
• Translate business needs and product ideas into clear requirements, user stories, and actionable development tasks.
• Analyze user behavior, customer journeys, conversion rates, retention, and other product performance metrics.
• Continuously evaluate and improve the user experience (UX), usability, and overall product performance.
• Conduct competitor research and stay informed about emerging technologies, digital trends, and industry best practices.
• Monitor platform performance, identify technical and usability issues, and work closely with developers to ensure a reliable, high-quality user experience.
• Oversee feature testing, quality assurance, and release readiness in collaboration with the development team.
• Collaborate with marketing, customer support, and other teams to identify customer pain points and product opportunities.
• Define and track product KPIs, measure the impact of improvements, and make data-driven recommendations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• 3+ years of experience in product management, digital product development, or a related role.
• Experience working with mobile applications, websites, or e-commerce platforms.
• Strong understanding of product development lifecycles, Agile methodologies, and software development workflows.
• Ability to communicate effectively with technical teams and translate business requirements into clear development tasks.
• Strong analytical thinking and a data-driven approach to decision-making.
• Good understanding of UX/UI principles, customer journeys, and conversion optimization.
• Experience with product management tools such as Jira, Trello, ClickUp, or similar platforms.
• Familiarity with analytics tools such as Google Analytics, Firebase, or similar solutions.
• Strong problem-solving skills, creativity, initiative, and attention to detail.
• Strong sense of ownership, with the ability to independently identify problems, propose solutions, and drive execution.
• Ability to work independently, manage priorities, and collaborate effectively in a remote work environment.

Preferred Qualifications

• Previous experience in e-commerce, fintech, marketplaces, or consumer-facing digital platforms.
• Experience with product analytics, and conversion rate optimization (CRO).
• Familiarity with APIs, integrations, and modern web and mobile technologies.
• Experience launching new product features and measuring their business impact.

Why Join iSH7NHA?

At iSH7NHA, you'll have the opportunity to directly influence the future of a growing digital platform.

We value people who challenge the ordinary, bring fresh ideas, take ownership, and are passionate about building products that customers genuinely love.

If you're constantly thinking about how digital products can be smarter, faster, and better, we'd love to hear from you.