Product General Manager — AI Agents for Property Management

Product General Manager — AI Agents for Property Management

Bob AI | India or Vietnam | Full-time, remote

Customers: Private-sector property management companies

THE OPPORTUNITY

At Bob AI, we are building AI agents that actually perform operational work for property management companies.

Our ambition goes beyond traditional SaaS, where customers use software to do the work themselves. We are building agents that can communicate, gather information, take action across systems, follow up, and complete workflows—with appropriate permissions, human approvals, and escalation when needed.

We are looking for a leader with hands-on experience building and deploying AI agents who can take responsibility for a product’s customer outcomes, growth, and profitability.

You will combine technical execution with business ownership: understand the work customers need done, build a reliable way to deliver it, and make the economics work.

BUILD AGENTS THAT COMPLETE REAL WORK

• Identify recurring operational work that property managers would pay to have completed.

• Translate customer workflows into agent capabilities, integrations, approval steps, and exception-handling processes.

• Personally prototype and test agents, working with engineering to deliver reliable production systems.

• Connect agents to business systems through APIs and other integrations so they can take action.

• Establish evaluations, monitoring, and recovery processes to ensure agents complete work accurately and reliably.

• Determine when an agent should act independently, request approval, or hand work to a person.

Potential workflows include leasing inquiries, prospect follow-up, resident communications, maintenance coordination, document collection, and operational reporting.

OWN THE PRODUCT AS A BUSINESS

• Develop and execute the product’s business plan, including revenue, costs, and profitability targets.

• Shape pricing and packaging around customer value and delivery economics.

• Understand costs per completed task or workflow, including AI usage, infrastructure, human review, implementation, and support.

• Prioritize investments that improve customer outcomes, increase revenue, or reduce delivery costs.

• Evaluate customer-specific requests against their commercial value and potential for reuse.

WORK DIRECTLY WITH CUSTOMERS

• Understand how private-sector property management companies operate and make purchasing decisions.

• Lead customer discovery, demonstrations, pilot programs, and product adoption.

• Define what successful completion of each workflow means to the customer.

• Turn early deployments into repeatable solutions that can serve additional customers.

• Coordinate across engineering, sales, implementation, support, and domain specialists.

WHAT WE ARE LOOKING FOR

Hands-on experience building and deploying AI agents is required. You should be able to explain what your agents did, how they took action, what failed, and how you improved their performance.

• Experience delivering agents used in real business workflows, beyond demonstrations or conversational assistants.

• Strong technical ability in software development, APIs, integrations, data flows, and workflow orchestration.

• Practical experience with tool use, agent state, evaluation, monitoring, human oversight, and failure handling.

• The ability to write code, build prototypes, investigate technical problems, and work closely with engineers.

• Commercial judgment and evidence of improving revenue, margins, customer adoption, or operating efficiency.

• Comfort working directly with customers and taking responsibility for results.

• Excellent spoken and written English.

• Willingness to maintain agreed working-hour overlap with US customers and colleagues.

Relevant backgrounds include a technical founder, an AI product leader with hands-on development experience, or an engineer who has moved into product and business leadership.

HIGHLY DESIRABLE EXPERIENCE

Experience building computer-use agents that operate web browsers or desktop applications to complete end-to-end workflows is highly desirable, but not required.

Experience in property management or real estate technology is helpful. Demonstrated ability to build useful agents and understand their business economics is essential.

HOW SUCCESS WILL BE MEASURED

• Workflows completed successfully and reliably.

• Customer time saved and measurable operational improvements.

• Human intervention required per workflow.

• Cost to deliver each completed outcome.

• Customer adoption, retention, and expansion.

• Product revenue and profitability.

We will agree on clear targets, decision authority, budgets, and engineering capacity.

HOW TO APPLY

Please submit your résumé and a brief description of an AI agent you personally helped build and deploy.

Tell us what work it performed and what systems it could act in; what you personally built or led; how you handled errors, approvals, and exceptions; and what measurable customer or business results it achieved.

Include a demonstration, architecture overview, or code sample if you can share it without disclosing confidential information.