Product Manager

This is a remote position.

About Webgility

Webgility is a SaaS company that automates ecommerce accounting and operations, helping small-to-midsize ecommerce businesses sync sales channels (Amazon, Shopify, eBay, and more) with accounting software (QuickBooks, Xero, and more). Webgility Online (WO) serves customers who need their books to stay accurate and current with minimal manual work. We use AI agents extensively across our own internal operations — from product and engineering workflows to customer support — and expect the same comfort working alongside AI tools day-to-day.

About the Role

We're hiring a Product Manager to own specific product areas within Webgility Online, working closely with engineering, customers, and the broader product org to reduce errors, improve retention, and ship features that solve quantified customer pain — not to run processes for its own sake.

This is an execution-heavy, high-autonomy role. You'll be expected to identify problems, work with engineering to scope and ship solutions, talk to customers directly, and drive initiatives to completion without needing to be walked through each step.

Requirements

What You'll Do

• Own outcomes for assigned product areas within WO — not just a backlog
  

• Work directly with engineering teams to scope, prioritize, and ship — day-to-day, not just at sprint ceremonies
  

• Talk to customers directly: discovery calls, support/ticket signal review, validating solutions before and after ship
  

• Write specs/PRDs, prioritize using data (churn risk, customer pain severity, support volume), and track outcomes post-launch
  

• Partner with retention, support, and engineering stakeholders to close the loop between customer pain and shipped fixes
  

General Requirements

Experience

• Minimum 5 years of total professional experience, including at least 3 years in a dedicated Product Management role — not project management, program management, or scrum-only product-owner roles
  

• Demonstrated ownership of product outcomes, not just feature delivery — has worked in a product organization where success is measured by customer/business impact, not ticket throughput
  

• Has built and shipped customer-facing software products — B2B or B2C, either is acceptable
  

Domain Background

• Strong preference: experience with accounting-related products (bookkeeping, financial close/reconciliation, ERP-accounting integrations, QuickBooks/Xero-adjacent tools, etc.)
  

• Moderate preference: experience with ecommerce, integrations/middleware, or fintech products
  

Way of Working

• High agency — proven ability to drive tactical execution independently, without needing to be told the next step
  

• Works directly with engineering (not just facilitating ceremonies) and directly with customers (discovery, feedback loops, validation) — not someone who only relays between the two
  

• Track record of seeing initiatives through to completion with minimal hand-holding or oversight
  

• Not a fit: candidates whose experience is limited to internal product-owner or project-management functions — running scrum ceremonies, grooming backlogs, or tracking tickets to closure — without genuine ownership of product outcomes
  

PM Fundamentals

• Strong grounding in core PM fundamentals: problem discovery, prioritization frameworks, writing specs/PRDs, roadmap planning, data-informed decision-making, and stakeholder management
  

Benefits

• Remote-first with flexible working
  
• Group health insurance (employee, spouse, children)​
  
• Internet reimbursement
  
• Learning and development support including certification costs