Product Manager

Our purpose

ecoPortal health and safety engagement software helps organisations amplify workplace safety. We give leaders the data they need to create awe-inspiring safety cultures that ignite their team’s potential. Engaged teams are the beating heart of industry-leading, odds-defying workplaces, and we’re committed to helping clients achieve that.

Our mission is simple: create engaged cultures and healthier environments for all.

Who are we?

We’re a true tech success story, built from the ground up, with a vision of transforming the health and safety industry as we know it.

We’re anchored by our commitment to championing people. That commitment begins from within—with our very own team.

Our team culture is an organic creation built by our people, for our people. Differences are celebrated here, and we firmly believe that our diverse lived experiences work together to make us stronger as a whole.

Want to know more about ecoPortal? Take a look at our About Us page, or watch our short video 🎥 for a quick look at who we are and what we’re all about.

We create intuitive health and safety software that people want to use, giving businesses the visibility and data they need to prevent risks and build stronger, safer workplaces and safety cultures.

Safety isn’t just a department, it’s a culture that involves everyone, from frontline workers to the boardroom. ecoPortal makes safety simple, visible, and shared, with an intuitive interface that people actually want to use.

We help create stronger engagement, fewer incidents, and measurable improvements that drive both culture and performance.

An exciting opportunity has arisen for a Product Manager (Injury Management) to join our talented team in Auckland.

Purpose of Role

As the Product Manager for Injury Management, you will take end-to-end ownership of our Australian Injury & Claims Management solution. This product is central to our competitive positioning and expansion in the Australian enterprise market, going head-to-head with established industry players.

At ecoPortal, the Product Manager is also responsible for scope definition. Writing clear, comprehensive, and unambiguous requirements is the cornerstone of this position. You will dive deep into complex Australian state-by-state workers' compensation frameworks, translating regulatory nuances, weekly compensation calculations, and Return-to-Work workflows into developer-ready functional specifications.

Key Responsibilities

• Drive Product Strategy & Roadmaps: Own and execute the roadmap for our AU Injury Management solution, establishing standardized, scalable baseline configurations that deliver high customer value without custom one-off bloat.
• Deep Functional Business Analysis: Elicit, scope, and document meticulous requirements, process flows, user stories, and acceptance criteria for engineering squads.
• Tackle Regulatory Complexity: Break down multi-jurisdictional Australian workers' compensation legislation, step-down rates, and statutory rules into logical calculation models and system behaviors.
• Design Core Workflows: Lead the definition of end-to-end injury workflows, including Medical Certificates/Certificates of Capacity, Return-to-Work (RTW) plans, automated reminders, and case communication timelines.
• Represent Voice of Customer: Engage directly with Australian enterprise clients, injury case managers, and internal Customer Success teams to eliminate workflow friction and excessive clicks.
• Delivery & Sprint Collaboration: Partner closely with UI/UX designers and engineering teams to groom backlogs, clarify edge cases, run sprint planning, and conduct acceptance testing on finished deliverables.

We’re looking for someone who…

• Excels at Requirements Writing: Has proven experience as a Technical Product Manager, Product Owner, or Senior Business Analyst where crafting robust, granular specifications and user stories was a primary responsibility.
• Possesses Strong Systems & Analytical Thinking: Loves untangling intricate logic, state models, and edge cases, turning complicated compliance problems into elegant, intuitive software flows.
• Learns Domain & Regulation Rapidly: Has an aptitude for digesting complex regulatory frameworks (experience with Australian workers' comp, injury management, InsurTech, or FinTech is a major bonus, but the ability to rapidly master compliance rules is essential).
• Has Strong Execution & Delivery Habits: Brings solid agile/scrum delivery experience, keeping engineering aligned and features shipping smoothly.
• Communicates with Clarity: Can bridge technical conversations with software engineers and strategic discussions with enterprise stakeholders with equal fluency and empathy.

Perks & Benefits:

We hope that you're excited by the possibilities that come with working at ecoPortal! In addition to our welcoming and diverse culture, we also offer these fun perks and benefits.

🏝 37-hour working week & flexible working: We prioritize work-life balance by offering a 37-hour workweek and flexible working arrangements.

🏡 Hybrid working: Enjoy the convenience of working from home two days a week, allowing you to maintain a healthy balance between work and home life.

💪 Health insurance: That’s right, we offer health insurance for all of our team members. Plus a 25% discount to include cover for children and partners.

📱 Phone plan: We pay for your monthly plan, texts, calls, and unlimited data.

🕊️ Wellbeing: Access to mental health sessions through Southern Cross.

👓 'Growth mindset': A budget for learning and development courses.

⛺️ Vacation: 5 weeks annual leave + birthday leave.

👪 Parental leave: An extra week of paid parental leave following a child's birth or adoption.

🌳 Community: A paid volunteer day to engage in volunteer work and community service.

☕ Coffee machine, NutriBullet for smoothies, weekly fruit, breakfast items, and Karma Cola beverages available for all ecoPortalers to enjoy.

😄 We have fun: Quarterly massages, team lunches, monthly social drinks, a retreat space to relax and unwind, in-house events and activities including a pool table competition.

What now?

Ready to introduce yourself? Don’t be shy! We want to hear from you. Please upload your resume, cover letter, and any other information, documents, and links that will help you stand out.

Find out more about ecoPortal at ecoportal.com.

ecoPortal is an equal opportunity employer.