Product Manager, Content Platform

IHG is looking for a Product Manager to help shape the future of our Content Platform, the foundation for how content is created, managed, and activated across IHG. You’ll help evolve the platform beyond content management, enabling smarter content decisions, simpler experiences, and greater commercial impact.

Reporting to the Director, Content Platform Strategy & Delivery, you’ll own the path from opportunity to outcome. You’ll work across business, Engineering, UX, insights, and content teams to shape the roadmap, prioritize the right problems, bring new capabilities to life, and continuously improve the platform based on impact.

Your Day to Day

• Help shape the Content Platform roadmap by combining platform expertise, user insights, business needs, and product best practices to identify opportunities that improve the experience and drive commercial value.
• Drive roadmap capabilities from discovery through delivery, launch, measurement, and optimization.
• Partner with stakeholders to understand problems, define desired outcomes, and translate needs into clear product requirements.
• Own and prioritize the product backlog based on user value, business impact, dependencies, effort, and platform strategy.
• Lead product discovery and definition, including user stories, acceptance criteria, and day-to-day product decisions that keep delivery moving.
• Partner closely with Engineering, UX, and other teams to design and deliver capabilities, resolve impediments, and maximize value.
• Use analytics, user feedback, and platform insights to measure outcomes, identify opportunities, and continuously improve the product.
• Identify ways to simplify content workflows, improve the user experience, and increase the efficiency and effectiveness of content management.
• Own product training, onboarding, guidance, and communications to drive adoption and effective platform use.
• Clearly communicate product direction, priorities, tradeoffs, progress, and outcomes to stakeholders and leaders.
• Proactively identify risks, dependencies, and decisions needed to keep the roadmap moving.

What We Need from You

• Bachelor’s degree in a relevant field or equivalent experience.
• 5+ years of product management or digital product experience.
• Experience delivering digital products or platforms with Engineering and UX.
• Strong product discovery, requirements definition, and analytical skills.
• Strong prioritization and problem-solving skills focused on user and business outcomes.
• Clear communicator who can simplify complex topics for technical, business, and leadership audiences.
• Comfortable using AI tools every day to work faster, produce better work, and sharpen your thinking, from synthesizing research and drafting requirements to pressure-testing ideas and decisions.
• Excels at both product delivery and storytelling, turning strategy into outcomes and outcomes into a clear, compelling narrative.
• Proactive and entrepreneurial, with the ability to identify opportunities, navigate ambiguity, and turn ideas into action.
• Experience with content management, digital asset management, product information management, or enterprise platforms is a plus.

Travel - limited 10%

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted with the changing needs of the business.