Product Manager I - PL

Job Summary

• This is for a person with years of experience that has expertise in product execution and is able to lead complex projects. This role supports the rate setting process which is the most important driver of our business results.
• The role leads support for large scale processes and drives process improvement. You will be assigned to a team working on specific markets or countrywide efforts that is responsible for supporting profitable growth of the business; assignments are generally smaller and less complex than those assigned to more senior Product Managers and Product Directors.
• This position requires strong organizational and time management skills, working in a cross-collaborative environment and solving structured and unstructured business problems. Performs work independently with direction and guidance. May manage or coach analysts.

Essential Job Functions

• Demonstrates a foundational expertise in the principles of product management, filing process, quoting platforms and systems, knowledge management, underwriting guidelines and defining data requirements in support of the profit and growth of the business.
• Able to understand how the rate order of calculation works, able to coach others to utilize tools to rate a policy and investigate and resolve any unexpected outcomes.
• Demonstrates foundational expertise in ability to navigate the organization's processes (filing, IT programming/delivery/testing, compliance, underwriting, regulatory) to influence the timeline and sequencing of both rate and non-rate initiatives that drive and influence business results. Expanding capability for proactively managing rate and non-rate initiatives of moderate complexity.
• Responsible for scheduling and deployment of rate revisions, multi-state product initiatives, and non-rate initiatives, ensuring alignment across impacted states.
• Provides support and guidance for all stages of the rate execution, filing process, compliance and regulatory projects.
• Business owner for all compliance and regulatory requests and initiatives.
• Building regulatory expertise for assigned market or product.
• Influences and drives complex rate and non-rate initiatives timeline and sequencing.
• Responsible for maintaining product and underwriting rules manuals, and other documentation.
• Coordinates communication and execution across state teams, actuarial, national product, underwriting, and distribution.
• Demonstrates foundational expertise of competitor product structure, underwriting rules, systems and quoting platforms. Proactively and independently researches competitors to support and drive compliance and regulatory changes.
• Provides training, onboarding, support and guidance to junior analysts.
• Provides guidance and escalation support for complex or high-impact product issues.
• Presents, informs and develops initial recommendations to leaders and business partners regarding proposed product or underwriting rule changes.
• Develops support and initial recommendations for interactions and negotiations for proposed product or underwriting rule changes with departments of insurance and other regulatory entities.
• Developing network with key internal business partners.
• Self-motivated with an ability to drive process improvements. Finds opportunities to optimize product changes, project implementation, and underwriting guideline updates.

Physical Actions

• Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Education Requirements

• High School Diploma or equivalent is required.
• Bachelor's degree with focus in Business, or Research such as Economics, Business Administration, Marketing, Risk Management preferred.

Experience Requirements

• Minimum 7 years US property & casualty experience in product or underwriting; or related experience preferred.
• People leadership experience preferred.

Additional Qualification

• Demonstrated analytical and research skills.
• Possesses strong organizational skills with technical aptitude.
• Experience in Excel required.
• Effective interpersonal skills: has the ability to work in teams, embraces collaboration and networking.
• Embraces continuous learning.
• Strong written and verbal communication skills.
• Process improvement, lean thinking.
• Demonstrated mentorship and coaching skills.