Product Manager (m/f/d)

At JustRelate, we help more than 4,000 organizations build outstanding digital customer experiences. Our AI-powered Customer Engagement Platform connects CRM, Marketing Automation, Web Builder, Email Builder, Analytics, CPQ, and Portals in one composable ecosystem.

With offices in France, Germany, and Poland, our 200+ experts work with enterprise customers and public institutions across Europe to deliver digital platforms that create measurable business value.

The role:

We are seeking a Product Manager with 3+ years of experience to drive the end-to-end evolution of the JustRelate platform. In this hands-on role spanning the complete product lifecycle, you will translate customer and business insights into prioritized features and high-impact value for our users.

As a delivery-first organization, we emphasize continuous iteration, practical decision-making, and balancing user needs with technical and operational constraints. You will be expected to deliver measurable outcomes through clear trade-offs, practical experimentation with AI to accelerate discovery and delivery, and a continuous learning mindset.

What You'll Do:

Product Discovery

• Understand customer and user problems, needs and workflows.
• Work directly with customers and users to gather qualitative and quantitative insights.
• Combine customer evidence, Product data, business context and market signals to identify opportunities.
• Frame Product problems and expected outcomes before moving into solutions.
• Use prototypes and experimentation where useful to explore ideas and validate assumptions.

Product Strategy & Prioritization

• Contribute to Product vision, strategy and roadmap.
• Define clear Product goals and expected outcomes.
• Prioritize based on customer value, business impact, evidence and technical realities.
• Make and communicate Product trade-offs.
• Balance short-term delivery needs with longer-term Product direction.
• Identify relevant dependencies, risks and opportunities across Products and teams.

Product Delivery

• Own Product initiatives from discovery through delivery, launch and iteration.
• Work closely with Engineering and Design to deliver the smallest valuable version and evolve it based on learning.
• Make Product decisions and trade-offs that balance customer value, business priorities and technical realities.
• Navigate dependencies, technical constraints and technical debt pragmatically to maintain momentum.
• Validate that delivered capabilities create the expected customer and Product value.

Go-to-Market & Adoption

• Collaborate with Marketing, Sales, Customer Success, Support and other relevant teams on launch and Go-to-Market readiness.
• Ensure new capabilities can be clearly understood, positioned and adopted by customers.
• Use adoption, customer feedback and market signals to inform further Product iterations.

What You'll Bring:

• 3+ years of Product Management experience.
• Experience with B2B SaaS platforms or enterprise software.
• Experience working in a cross-product or Platform environment.
• Experience across the Product lifecycle: Discovery → Prioritization → Delivery → Go-to-Market → Iteration.
• Strong understanding of Agile Product Development.
• Experience working directly with customers and users.
• Experience working closely with Engineering and Design.
• Strong prioritization, decision-making and Product trade-off skills.
• Comfortable navigating technical constraints, dependencies and technical debt.
• Familiarity with APIs and integrations.
• Comfortable using prototypes as a practical way to explore and validate Product ideas.
• Comfortable using AI as part of everyday Product work.
• Familiarity with Jira, Confluence and Figma.
• Fluent English, written and spoken.

Why Join JustRelate?

• Work on challenging digital transformation projects for leading European organizations.
• Join an experienced international team with offices in France, Germany, and Poland.
• Flexible remote and hybrid working options.
• MultiSport and Luxmed.
• 30 days of annual leave.
• Continuous learning, professional development, and language courses.
• Modern equipment and collaborative working culture.
• International events and team activities.
• The opportunity to shape one of Europe's leading AI-powered Customer Engagement Platforms.