Product Manager - Travel Technology

Travelfusion is the world's largest travel content aggregator for 400+ Low Cost Airlines, Full Service Carriers, Hotels and Rail. We are a dynamic and innovative tech company, rapidly growing with an unparalleled global customer base headquartered in London with offices in Shanghai and Thessaloniki, Greece.

The Role:

The Product Manager will assist with the delivery of our suite of products. The ideal candidate will have extensive experience in the travel technology sector and experience of working in a dynamic, commercial business and possess a passion for delivering forward-thinking products that address the unique needs of our customers. You will own the entire product lifecycle from ideation and strategy to launch and iteration with a key focus on driving innovation. You will work closely with cross-functional teams, including engineering, sales, marketing and customer support, to deliver seamless, scalable, innovative products and solutions. Role reports to the Chief Product Officer.

Key Responsibilities:

1. Product Strategy, Innovation & Roadmap:

• Develop and own the product strategy and roadmap across multiple features and customers.

• Understand and own the roadmap, refine objectives, identify trends and opportunities to innovate, create new ideas and/or improve existing solutions to elevate the company portfolio of products.

• Foster an open culture allowing for increased creativity and experimentation within the product team, encouraging new ideas and approaches to solve blockers and complex challenges.

• Conduct market research, competitor analysis, and client feedback assessments to uncover opportunities for breakthrough product features and enhancements.

• Align the innovative product vision with business goals, ensuring continuous stakeholder engagement.

2. Product Development & Lifecycle Management:

• Manage the entire product development process, from concept to launch and post-launch optimisation.

• Collaborate with engineering teams to define product requirements, prioritise innovative features, and ensure timely delivery of solutions that help push industry boundaries.

• Lead product iterations based on customer feedback, market changes, emerging technologies and business needs.

• Prototype and validate new product concepts and features to ensure that innovation efforts are both practical and valuable.

3. Cross-functional Collaboration:

• Work closely with internal stakeholders e.g. commercial team to ensure the adoption and success of new and innovative product features.

• Communicate product updates, releases and innovative enhancements to internal and external stakeholders.

4. Data-driven Decision Making:

• Use data and analytics to drive product decisions, monitor performance and identify opportunities for optimisation and innovation.

• Set and track key performance indicators (KPIs) to evaluate the impact of innovative solutions on customer satisfaction, adoption, and revenue growth.

5. Customer First Focus & Innovative Problem Solving:

• Engage directly with business suppliers to understand their pain points and uncover opportunities for creative, innovative solutions.

• Serve as the voice of the customer in product discussion and communicate customer feedback to engineering teams.

• Regularly explore new methods, technologies and partnerships to push the envelope in solving complex industry problems.

6. Industry Engagement:

• Keep up-to-date with industry trends and initiatives and also attend conferences and seminars in the UK and abroad e.g IATA and travel markets.

Qualifications:

• Bachelor’s degree in Computer Science, Business, Finance, or a related field.

• 6+ years of experience as a Product Manager in the travel technology sector.

• Experience working with cross-functional teams in an agile environment.

• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.

• Great problem-solving and analytical skills, with the ability to make data-driven and innovative decisions.