Product Owner

As a Product Owner at Xipat, you will take an active role throughout the entire product journey - from uncovering real customer problems and identifying new product opportunities to shaping solutions, collaborating with cross-functional teams, and measuring impact after launch.

This role is ideal for a product professional with experience building technology products and is eager to deepen their expertise in E-commerce SaaS, Shopify Apps, and global markets. You will have the opportunity to work on meaningful product challenges, influence product direction, and create measurable value for global merchants.

1. Responsibilities:

Product Discovery

• Conduct market, competitor, user behavior, and E-commerce/Shopify Apps trend research to identify customer pain points and product development opportunities.
• Collect, consolidate, and analyze insights from customers, Customer Support, Marketing, product usage data, and other relevant sources.

Product Planning & Prioritization

• Participate in defining product direction and development plans for each stage.
• Build, manage, and prioritize the product backlog based on user value, business objectives, product data, and technical feasibility.
• Define MVP scope, success metrics, and criteria for evaluating feature performance.

Product Delivery

• Translate user problems and needs into PRDs, user stories, acceptance criteria, user flows, wireframes, or prototypes.
• Work closely with Developers and Testers to clarify requirements, resolve issues, and ensure that the team clearly understands the problems to be solved.
• Monitor development progress, review the product before release, and ensure the quality of deliverables.

Product Launch & Optimization

• Collaborate with Marketing and Customer Support throughout the feature launch process to communicate the product value accurately and prepare supporting materials for customers.
• Track relevant product metrics and analyze post-release results to identify underlying causes and propose further improvement initiatives.

AI-Assisted Product Workflow

• Apply AI to market research, competitor analysis, feedback synthesis, requirement writing, prototype development, and Product workflow automation.

2. Requirements:

Must have:

• At least 1 year of experience as a Product Owner, Product Executive, Product Marketing Executive, or in another role directly involved in technology product development; experience in E-commerce or SaaS is preferred.
• Strong product thinking, analytical, and problem-solving skills, with the ability to analyze requirements, create PRDs, user stories, wireframes/specifications, and manage product backlogs.
• Experience working in Agile/Scrum environments, collaborating effectively with cross-functional teams, and managing work progress.
• Good understanding of E-commerce, including how online stores operate and generate sales; knowledge and hands-on experience in managing Facebook Ads or Google Ads.
• Proficiency in English for professional communication.

Nice to have:

• Experience in E-commerce, Shopify, or Digital Advertising.
• Experience applying AI to automate work processes.
• Strong interest in technology, with a proactive mindset and willingness to learn.

3. Compensation & Benefits

• Salary: Up to 25M (negotiable based on experience);
• Working from Monday - Friday, 8 AM - 5 PM, no OT;
• A Product-driven environment where you can directly create an impact on E-commerce/SaaS products serving global merchants;
• Flexible working policy: 01 remote working day per quarter;
• Performance bonus, public holidays bonus (30/4, 1/5, 2/9, 1/1); bonus for Excellent Employee and Excellent Team;
• Comprehensive insurance package including social, health, unemployment, and Bao Viet care insurance;
• Work performance review;
• 01 hour paid leave per day for women having children under 12 months;
• Annual health check;
• Annual Leave, Birthday Leave, Family Day Leave;
• A learning budget of up to 25 million VND per year;
• Yearly company trip and year-end party, Sports Clubs;
• Men’s Day, Women’s Day, and other benefits under the provisions of the company;
• Working in a product development environment, owning the product in charge, participating in the process of bringing ideas, and improving product innovation;
• Nice working space with young, dynamic & friendly colleagues and free coffee, tea, and drinks.

4. Submit your application:

• Submit your CV to Ms. Loan via email at loannt@xipat.com
• For further inquiries, contact Ms. Loan at 033.577.0954 (Phone/ Zalo)
• The interview process consists of 2 rounds:
• Round 2: Online Test Round;
• Round 3: Offline Interview with Hiring Manager & HR

5. Address:

3rd & 8th floor, Hoa Cuong building, No. 18/11 Thai Ha, Dong Da district, Hanoi