Product Owner

Product Owner, Compliance Technology

Hybrid - Copenhagen or Manchester based · Tech department · Reports to VP of Payments & Revenue Technology

About the Role

OrderYOYO helps thousands of restaurant partners get up and running online quickly and safely, while we scale fast across Europe. How we onboard, verify and protect those restaurant partners is what keeps that growth safe.

We're looking for a Product Owner for Compliance Technology to join our Payments & Revenue Technology team and own that area end to end: KYC/KYB, restaurant partner (RP) data governance, RP identities and merchant management. Your job is to make compliance something that speeds up our growth, not something that slows it down.

This is a hands-on role in a fast-moving environment. You'll work closely with the people who feel the impact every day, fix what blocks them now, and make sure the roadmap removes the root cause — with a dedicated engineering squad, working side by side with two fellow Product Owners covering Billing & RevTech and Payments.

Role Mission

Make compliance scalable and largely automated as we grow into new markets and volumes, so that we onboard restaurant partners quickly and safely, meet the requirements of our PSP and acquiring partners, and keep one trusted source of truth for who our restaurant partners are.

Core Responsibilities

• Get direct, regular feedback from our Sales and Onboarding teams, our restaurant partners, and our PSP partners' compliance operations teams.

• Be the escalation point for compliance issues: dig into cases yourself, unblock restaurant partners quickly, and keep stakeholders informed.

• Turn recurring issues into roadmap items, so we fix problems at the source rather than one case at a time.

• Own the vision, roadmap and backlog for Compliance Technology, and lead your squad through discovery, refinement and delivery.

• Ship in small steps, measure the impact, and adjust quickly as priorities change — tracking what matters, such as onboarding time, automated approval rate and data quality.

• Own the end-to-end onboarding and verification journey for restaurant partners, balancing a smooth experience with the controls our partners and regulators require.

• Own the restaurant partner identity model (legal entities, owners, users and bank accounts) and make sure other teams use this data consistently.

• Own the tools and workflows for managing restaurant partner data after onboarding, especially bank account changes and re-verification.

• Be the product counterpart to our PSP and acquiring partners on compliance: know their rules, anticipate upcoming changes, and build them into the roadmap before they become urgent.

• Combine third-party KYC, AML and fraud vendors with our in-house platform, from evaluation to integration.

• Work closely with Compliance, Legal, Finance, and the Billing & RevTech and Payments Product Owners.

Must-Have Requirements

• Experience owning a product with an engineering team, as a Product Owner, Product Manager, or in a closely related role.

• Experience with onboarding business customers, ideally in a SaaS, marketplace, or payments setting.

• Experience working with PSPs, acquirers, or similar partners and translating their requirements into product decisions.

• A proactive mindset: you think ahead about partner requirements and future regulatory changes, and plan for them rather than react to them.

• Comfortable making good decisions with incomplete information, and preferring to ship something small and improve it rather than wait for the perfect solution.

• Able to prioritise hard when everything feels urgent, and explain why.

• Sees compliance as a way to help the business grow safely, and takes a pragmatic, risk-based approach.

• Gets energy from a fast-paced, high-growth environment where priorities can change from one month to the next, and wants to grow with the role as the company and team scale.

• Clear written and spoken English, and the ability to align stakeholders without line authority.

Strong-to-Have Experience

• 3+ years as a Product Owner or Product Manager.

• Experience with compliance products such as KYC/KYB, AML, or fraud prevention.

• Hands-on experience with KYC, AML screening, or fraud vendors.

• Knowledge of payments and AML regulation, such as PSD2/PSD3 and the EU and UK AML rules.

• Experience with onboarding across several EU markets and the UK.

• Knowledge of restaurant, hospitality, or SME SaaS.

Who We Are

At OrderYOYO, company culture comes first. We create a positive, inclusive environment where people are trusted to do their best work and take ownership of what they build. Personal development is central to how we work — engineers are encouraged to grow technically, take responsibility, and help shape how our products and platforms evolve.

We help restaurants succeed online by providing branded websites, mobile apps, and tailored marketing solutions, giving them full control of their business. By removing high commission fees charged by third-party platforms, we empower restaurants to grow sustainably.

Through our partnership with AppSmart, the market leader in POS and in-store systems, we've become the largest restaurant-focused platform in Europe.

What We Offer

• Ownership of a business-critical product area from day one, with a dedicated squad and room to shape how compliance works at OrderYOYO.

• A hybrid way of working from our Copenhagen or Manchester office, with flexible working hours.

• Close collaboration with, and coaching from, the VP of Payments & Revenue Technology, plus real room to grow as the team scales.

• Work across multiple European markets on products used by 16,000+ restaurant partners.

• Social events, an annual international summer party, and a discount on food ordered through our restaurant partners.