Product Owner

I'm currently looking for an experienced IFS Cloud FSM Product Owner / Product Manager to lead the development and rollout of a major Field Service Management solution, supporting over 1,300 engineers across the UK.

You will own and shape the FSM product vision, roadmap and backlog, leading the end-to-end development and rollout of IFS Cloud FSM. This will involve designing and improving engineer workflows across work orders, scheduling, mobile processes and compliance, while translating operational requirements into clear user stories and functional specifications.

Working closely with technical teams, you will oversee integrations, data quality and mobile functionality, including offline capabilities. You will also drive product acceptance, testing, release readiness and regional rollouts, collaborating with senior stakeholders, operational teams and frontline engineers to maximise adoption and deliver continuous improvement.

💰Up to £100,00 + Bonus + Benefits

📍Remote - with occassional travel to the office, based in Liverpool

What are we looking for?

• Proven experience as an IFS Cloud FSM / Service Management Product Owner, Product Manager or Senior Functional Lead.
• Experience delivering an end-to-end IFS implementation or major rollout.
• Strong understanding of field-service operations and mobile engineer workflows.
• Experience with backlog management, agile delivery and product roadmaps.
• Knowledge of integrations across scheduling, finance and wider business systems.
• Strong stakeholder management and communication skills.

Desirable:

• IFS PSO or scheduling optimisation experience.
• Background in UK energy services, utilities, social housing or facilities management.
• Experience with IFS APIs, release management and automated testing.
• Relevant IFS or Product Owner certifications.

If you are interested or know anyone else that might be, please send your CV or email me directly at shabana@virtuetech.io