Product Owner, Communications and Collaboration- Infastructure

Connecting our community through seamless, secure collaboration.

The Role

London Business School is looking for an experienced Product Owner – Communication & Collaboration to take strategic ownership of its Microsoft 365 and associated Azure platforms. You will shape the product roadmap, drive continuous improvement and ensure our communication and collaboration tools deliver a seamless, secure and effective digital experience for colleagues across the School.

Working closely with technical teams, stakeholders and external partners, you will translate business needs into product priorities, manage backlogs and drive delivery using Agile methodologies and Azure DevOps. We’re looking for someone with strong Microsoft 365 knowledge, proven product ownership experience and excellent stakeholder management skills, who can champion technology adoption and deliver solutions that make a measurable difference.

Main Responsibilities

• Develop and maintain the Microsoft 365 product roadmap, ensuring it supports the School’s strategic objectives and user needs.

• Prioritise product improvements and remediation activity to maximise value and improve the user experience.

• Identify, assess and deliver high-value use cases, enhancements and automation from initial requirements through to implementation.

• Work with stakeholders across the School to understand needs and translate them into clear priorities and actionable requirements.

• Lead collaboration with technical teams and external partners to deliver secure, scalable solutions that integrate with existing systems and processes.

• Ensure services meet governance, data protection, privacy, security and licensing requirements, while supporting adoption and continuous improvement.

Who We Are Looking For

• Proven experience in a Product Owner, Product Manager, or similar role, ideally within an infrastructure, IT services, or digital workplace environment.

• Strong practical knowledge of the Microsoft 365 (M365) suite, including services such as Teams, SharePoint, OneDrive, Exchange Online, and associated collaboration and communication capabilities.

• Experience working with technical infrastructure or platform teams, with the ability to understand and prioritise complex technical and operational requirements.

• Demonstrable experience managing product backlogs, roadmaps, and delivery using Agile or iterative delivery approaches.

• Hands-on experience using Azure DevOps to manage backlogs, user stories, epics, and delivery tracking.

Benefits You Can Enjoy

• Generous annual leave of 27 days plus extra days between Christmas and New Year

• USS pension, 14.5% employer contribution (in return for employee enrolment and contribution)

• Free onsite gym and swimming pool

• Amazing range of professional development to support your career path

• Enhanced cycle to work scheme

• Wellbeing offering to support your physical, mental and financial health

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Why London Business School?

London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai and Riyadh. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

View Job Description

View London Business School Benefits

Competitive Salary dependent upon experience

Closing date: 18th November 2026