Product Owner, Customer & Engagement Data Tribe (Helsinki / Oulu)
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- Finland
- Work type
- Hybrid
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We are looking for a Product Owner for a key role in developing customer data management. The role combines strong business understanding, modern product thinking, and close collaboration with a multidisciplinary team. A central focus of the role is development work around a significant customer data domain, where high quality data and well designed master data solutions play a critical role.
A Few Words About The Job
As a Product Owner, you are responsible for steering and prioritizing the team’s work as part of the wider tribe. You create and clarify the team’s vision based on the tribe’s objectives and guide day to day work accordingly. At the core of your role is a deep understanding of customer needs you break down needs into concrete actions, prioritize the backlog, and actively seek the best solutions to maximize business and customer value.
You will work closely with development taking place around a core customer domain, including initiatives related to master data, data consistency, and data driven services. You also play an active role in planning and executing the move from legacy system to new MDM environment. The role includes responsibility for backlog items that may span MDM related development and implementation activities, as well as close collaboration with stakeholders who rely on customer and engagement data across the organization.
You are responsible for the team’s backlog, taking development, production, and compliance perspectives into account, and you play a key role in coordination across teams and at tribe level. The more detailed role setup and division of responsibilities will be defined together with the other Product Owner in the area and the Tribe Lead. You will work in an agile environment where collaboration, open interaction, and continuous improvement are at the center of how we operate.
The position is available either in Helsinki or Oulu. At OP Pohjola, we work in a hybrid model where our ways of working are guided by our customers' needs, our business objectives, and the nature of each role.
What We Expect From You
We are looking for someone with a strong overall understanding of data management and MDM development using agile methods. You have solid business competence and the ability to combine customer, technology, and team perspectives into a coherent whole. Understanding of data, AI, and cloud technologies supports your success in this role.
Experience working with customer centric data domains is considered a strong asset. Previous involvement in MDM platforms or master data management implementations (for example Stibo STEP or similar solutions) is seen as an advantage, particularly in environments where data quality, harmonization, and domain ownership are central.
We expect experience in agile ways of working and leading processes, as well as the ability to leverage analytics to support decision making, business development, and innovation. You also have experience in data harmonization and improving data quality. You have a track record of delivering development initiatives or building products and services, and you understand product and service leadership also from the perspectives of value creation and risk management. Typically, you have several years (approximately 5+) of experience in business development in an operational, commercial, and/or technical role.
The role requires a relevant higher education degree in IT, combined with substantial expertise gained through professional experience. Fluency in English is required, and Finnish language skills are considered an advantage.
What We Will Offer You
In internal surveys at OP Pohjola, our employees often cite the work community and their highly skilled colleagues as the most rewarding aspects of their work. We take great pride in this. As a member of OP Pohjola, you will join a company that is dedicated to developing the best products and services in the industry.
As an employer OP Pohjola offers you a stable environment where people come first. Our people value good work-life balance and opportunities to learn and grow in their role. Our 70-20-10 model gives you a chance to focus on your professional development on your work time – by utilizing our very own OP Tech Academy, for instance.
When you work for OP Pohjola, you work with the best products and services in the field. In everyday life, it is, of course, very nice to work in an architecturally beautiful environment, in a location easily accessible from basically anywhere. As an OP Pohjola employee, you are entitled to
Great! You can send us your CV and application through our recruitment system at the latest by 25.11.2026. We process applications during the application period and advance the search once a suitable person is found. For more information about the position, you can contact Competence Lead Mervi Behm (tel. +358 50 387 7251) 13.11.2026 between 9-11and Senior Product Owner Henrica Ehrnsten (tel. +358 44 333 4291). You can best contact Henrica 20.11.2026 between 12.00-14.00.
Background Checks Required For The Position
We operate in the financial sector and our business is founded on trust and accountability. For this reason, we will check the successful candidate's credit history, corporate connections and potential conflicts of interest. In addition, the successful candidate must take a drug test and will be subject to a security clearance vetting by the Finnish Security and Intelligence Service.
OP Pohjola
OP Pohjola is a workplace that values diversity, equity, and inclusion. We want everyone to feel welcome, respected, and appreciated. We believe that different backgrounds, perspectives, and experiences make us stronger. Growth comes from embracing these differences and learning from one another. We encourage everyone to apply for opportunities with us. We're delighted that you're interested in joining us on our journey.
We are owned by our customers and are the most attractive employer in the financial sector in Finland. OP Pohjola employs over 15 000 professionals in the field. Working with us is meaningful not only to our employees but also to others, as Finland’s largest financial institution, we help build a more hopeful future through our work. We’ve been doing this for over 120 years.
We are looking for a Product Owner for a key role in developing customer data management. The role combines strong business understanding, modern product thinking, and close collaboration with a multidisciplinary team. A central focus of the role is development work around a significant customer data domain, where high quality data and well designed master data solutions play a critical role.
A Few Words About The Job
As a Product Owner, you are responsible for steering and prioritizing the team’s work as part of the wider tribe. You create and clarify the team’s vision based on the tribe’s objectives and guide day to day work accordingly. At the core of your role is a deep understanding of customer needs you break down needs into concrete actions, prioritize the backlog, and actively seek the best solutions to maximize business and customer value.
You will work closely with development taking place around a core customer domain, including initiatives related to master data, data consistency, and data driven services. You also play an active role in planning and executing the move from legacy system to new MDM environment. The role includes responsibility for backlog items that may span MDM related development and implementation activities, as well as close collaboration with stakeholders who rely on customer and engagement data across the organization.
You are responsible for the team’s backlog, taking development, production, and compliance perspectives into account, and you play a key role in coordination across teams and at tribe level. The more detailed role setup and division of responsibilities will be defined together with the other Product Owner in the area and the Tribe Lead. You will work in an agile environment where collaboration, open interaction, and continuous improvement are at the center of how we operate.
The position is available either in Helsinki or Oulu. At OP Pohjola, we work in a hybrid model where our ways of working are guided by our customers' needs, our business objectives, and the nature of each role.
What We Expect From You
We are looking for someone with a strong overall understanding of data management and MDM development using agile methods. You have solid business competence and the ability to combine customer, technology, and team perspectives into a coherent whole. Understanding of data, AI, and cloud technologies supports your success in this role.
Experience working with customer centric data domains is considered a strong asset. Previous involvement in MDM platforms or master data management implementations (for example Stibo STEP or similar solutions) is seen as an advantage, particularly in environments where data quality, harmonization, and domain ownership are central.
We expect experience in agile ways of working and leading processes, as well as the ability to leverage analytics to support decision making, business development, and innovation. You also have experience in data harmonization and improving data quality. You have a track record of delivering development initiatives or building products and services, and you understand product and service leadership also from the perspectives of value creation and risk management. Typically, you have several years (approximately 5+) of experience in business development in an operational, commercial, and/or technical role.
The role requires a relevant higher education degree in IT, combined with substantial expertise gained through professional experience. Fluency in English is required, and Finnish language skills are considered an advantage.
What We Will Offer You
In internal surveys at OP Pohjola, our employees often cite the work community and their highly skilled colleagues as the most rewarding aspects of their work. We take great pride in this. As a member of OP Pohjola, you will join a company that is dedicated to developing the best products and services in the industry.
As an employer OP Pohjola offers you a stable environment where people come first. Our people value good work-life balance and opportunities to learn and grow in their role. Our 70-20-10 model gives you a chance to focus on your professional development on your work time – by utilizing our very own OP Tech Academy, for instance.
When you work for OP Pohjola, you work with the best products and services in the field. In everyday life, it is, of course, very nice to work in an architecturally beautiful environment, in a location easily accessible from basically anywhere. As an OP Pohjola employee, you are entitled to
- Structured model for professional career advancement
- Possibility to enhance your own skillset while working with highly talented teams
- Comprehensive occupational healthcare
- Sport and cultural benefits
- Benefits and discounts on OP Pohjola's own products
Great! You can send us your CV and application through our recruitment system at the latest by 25.11.2026. We process applications during the application period and advance the search once a suitable person is found. For more information about the position, you can contact Competence Lead Mervi Behm (tel. +358 50 387 7251) 13.11.2026 between 9-11and Senior Product Owner Henrica Ehrnsten (tel. +358 44 333 4291). You can best contact Henrica 20.11.2026 between 12.00-14.00.
Background Checks Required For The Position
We operate in the financial sector and our business is founded on trust and accountability. For this reason, we will check the successful candidate's credit history, corporate connections and potential conflicts of interest. In addition, the successful candidate must take a drug test and will be subject to a security clearance vetting by the Finnish Security and Intelligence Service.
OP Pohjola
OP Pohjola is a workplace that values diversity, equity, and inclusion. We want everyone to feel welcome, respected, and appreciated. We believe that different backgrounds, perspectives, and experiences make us stronger. Growth comes from embracing these differences and learning from one another. We encourage everyone to apply for opportunities with us. We're delighted that you're interested in joining us on our journey.
We are owned by our customers and are the most attractive employer in the financial sector in Finland. OP Pohjola employs over 15 000 professionals in the field. Working with us is meaningful not only to our employees but also to others, as Finland’s largest financial institution, we help build a more hopeful future through our work. We’ve been doing this for over 120 years.
