Product Specialist & Business Analyst (SaaS / Mortgage & Credit Solutions)

At Finsolutia, we are expanding our SaaS platform for mortgage brokers and credit intermediaries, and we’re looking for a Product Specialist / Business Analyst with at least 2 years of experience to help scale and evolve our product.

This is an exciting opportunity to join a growing product-driven environment where you’ll play a key role in shaping solutions used daily by financial professionals.

Your mission is to translate business, customer and regulatory needs into clear functional requirements, business rules and acceptance criteria, reducing ambiguity throughout the product delivery lifecycle.

Reporting to the Product Manager, you will work closely with the product and development teams, including Product Designers, QA and Engineers, to ensure that every initiative is well defined, consistent and ready for development.💪💪

✨ What’s Your Role in This Journey✨

Business Analysis & Product Requirements

• Translate business, customer, and regulatory needs into clear, structured product requirements and user stories.

• Define workflows, use cases, acceptance criteria, and functional specifications.

• Analyse business processes, user behaviours, and product performance to identify improvement opportunities.

• Identify risks, dependencies, edge cases and potential impacts across existing features, integrations, permissions and data.

Customer & User Insights

• Collect, analyse, and structure customer feedback.

• Translate relevant needs and recurring pain points into functional requirements.

• Contribute to continuous product enhancement and optimisation.

Documentation & Enablement

• Maintain accurate product documentation, functional specifications, and release notes.

• Keep relevant product decisions and behaviors documented and up to date.

• Support internal teams through product demos, feature walkthroughs, and release communications.

Cross-functional Collaboration

• Collaborate with Product, Engineering, Design, and Revenue teams during backlog refinement and sprint cycles.

• Clarify requirements, support issue resolution, and ensure shared understanding across the delivery lifecycle.

• Help ensure consistency between requirements, design, implementation and expected product behavior.

💯 What We Expect from You

• Portuguese at native level

• Minimum 2 years of experience as a Business Analyst, Product Analyst, Product Specialist, or similar role within a digital product environment.

• Experience with product requirements (user stories, workflows, functional documentation, release notes) and functional specifications.

• Strong analytical skills and the ability to translate complex business and customer needs into clear, actionable requirements.

• Ability to identify dependencies, edge cases and impacts across existing features, integrations, permissions and data.

• Comfort working with technical teams and understanding APIs and SaaS concepts

• understanding of Agile methodologies (Scrum and/or Kanban).

• Strong ability to translate business and customer needs into actionable product solutions

• Excellent communication, organisational, and prioritisation skills.

• Attention to detail and the ability to challenge requirements, identify gaps and reduce ambiguity.

• Ability to work autonomously while collaborating effectively with cross-functional teams.

Bonus Points

• Experience in banking, financial services, credit intermediation, brokerage, or consulting, ideally with exposure to mortgage lending or regulated industries

• Fluency in Spanish and English

• Experience using tools such as Confluence, Intercom,Devops or similar platforms

• Experience working with products involving complex workflows, integrations, permissions or business rules.

• Comfort using modern AI tools to support analysis, documentation, research and day-to-day productivity.

• Experience conducting user interviews, surveys, or usability testing

🔝What can we offer you?🔝

Our 18-year journey is marked by growth and success, achieved through the dedicated effort of our people and the benefits we provide:

• High growth, multicultural and friendly environment.

• Work-life balance: we make work flexible, but we hold everyone accountable for the results and the work they do.

• Extra days: your birthday is meant to be spent with family and friends.

• Continuous training and learning based on your needs

• Health insurance, life insurance, curative medicine and an annual vaccination programme.

• Daily breakfast in the office and organic fruit

• Free yoga classes

• Free caffeine and theine

• Parties and corporate events

• Access to various discounts and protocols

About Us

Finsolutia established in the world of credit servicing and has since evolved into a leader in mortgage technology, transforming the way mortgage ecosystems are managed.

Headquartered in Madrid and Lisbon, our team of over 400 highly skilled professionals combines deep expertise with cutting-edge, AI-driven technology to deliver tailored, end-to-end mortgage solutions.

We empower organizations of any size with innovative technology and specialized business expertise to streamline mortgage loan processes, unlocking efficiency and fueling growth through leading technical solutions powered by artificial intelligence.

Know more about Finsolutia here: https://www.finsolutia.com/

Come and join our team!

At Finsolutia, we evaluate all candidates fairly and equitably, ensuring equal opportunities for all applicants based solely on the skills, experience, and competencies required for the role. No candidate in this process will be discriminated against on the basis of race, gender, age, sexual orientation, gender identity, religion, disability, or any other personal characteristic. Our commitment is to ensure an inclusive environment and equal opportunities for all candidates.

Privacy Note

Please note that the personal data collected through this channel will be used exclusively for the professional management of the recruitment process in question. Your data will be processed and stored by Finsolutia Spain SLU in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR). This information will be retained for a maximum period of 4 years in the event you participate in a recruitment process. You may, at any time, object to the storage and processing of your data, withdraw your consent, and exercise your rights of access, rectification, and erasure under the applicable regulations.

To exercise these rights, you may contact us in person or by post, enclosing a copy of your ID, at:

Recruitment Department – Finsolutia Spain, SLU

Calle Cardenal Marcelo Spínola 14, 4th Floor, 28016 Madrid, Spain

Alternatively, you may send a written request along with a copy of an official identification document to: dpo@finsolutia.com