Product Technical Lead

Key Responsibilities

• Lead and mentor an Agile product team of 4–8 Software and Quality Assurance Engineers.
• Provide technical leadership for product planning, design, development, testing, deployment, and ongoing improvement.
• Partner with Product Architects and UX to define and maintain the overall solution architecture.
• Collaborate with the Product Owner to prioritize the product backlog and support sprint and release planning.
• Lead technical design discussions, design reviews, and code reviews.
• Establish and maintain sound design patterns, error handling, implementation architecture, subsystem design, automated testing practices, coding standards, and system performance.
• Create technical designs and estimates for user stories in collaboration with the product team.
• Ensure user story implementations meet acceptance criteria, quality standards, and agreed-upon estimates.
• Own the software development lifecycle for the product, including build processes, test automation, deployment, and release readiness.
• Provide technical direction to DevOps and Hosting teams on deployment architecture and operational needs.
• Participate in technical discussions with customers alongside delivery and maintenance teams.
• Identify and recommend process improvements and operational enhancements.
• Understand and follow all applicable requirements of the Quality Management System, Information Security Management System, and Privacy Information Management System.

Skills, Knowledge & Expertise

• Bachelor’s degree in Computer Science, Software Engineering, or a related field; equivalent professional software engineering experience will be considered.
• At least three years of experience in a technical lead, team lead, or comparable software engineering leadership role.
• Strong hands-on experience across the software development lifecycle.
• Demonstrated experience with software architecture, design, development, code review, and technical decision-making.
• Experience leading, mentoring, and supporting software engineers in an Agile environment.
• Strong analytical, problem-solving, and technical decision-making skills.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
• A self-directed, resourceful approach with strong attention to detail and a commitment to continuous learning.

• Experience with several of the following technologies is preferred:
  • Object-oriented programming languages such as Java with Spring Boot, C++, Objective-C, TypeScript, or similar languages
  • JavaScript, Angular, Angular Material, CSS, Less, or SCSS
  • XML, XSLT, DITA, SGML, and XQuery
  • Content-authoring tools such as Arbortext, XMetaL, or Oxygen
  • Relational databases, including PostgreSQL and Oracle
  • Relational database design
  • Tomcat or other application server technologies
  • Activiti or similar workflow platforms
  • Docker and Kubernetes
  • Amazon Web Services
  • VMware images hosted locally and remotely on ESX servers
  • Document content management systems, XML applications, print and online publishing, and publication authoring
• Experience with airline publishing specifications, including S1000D and ATA iSpec 2200, is a strong plus.

• Proficiency with personal productivity and software development tools.
• Ability to work independently with minimal supervision while collaborating effectively across teams.
• Demonstrated initiative, creativity, and drive for excellence.