Production Assistant - ATM

Who We Are:

Steve Madden is a global fashion company known for its innovative, trend-driven footwear, accessories, and apparel. Founded in 1990 in Queens, New York, the company has grown from a footwear startup into a globally recognized fashion organization with a portfolio of leading brands, including Steve Madden, Kurt Geiger London, Dolce Vita, Betsey Johnson, Carvela, Blondo, and ATM.

With a presence in more than 80 countries, Steve Madden operates across wholesale, retail, e-commerce, licensing, and private label businesses. The company is driven by creativity, individuality, and a fast-paced entrepreneurial spirit, bringing fashion-forward products to consumers around the world.

General Summary:

The Production Assistant plays a critical role in supporting the VP of Production and ensuring the smooth execution of production operations from order placement through final delivery. This position serves as a key liaison between Production, Sales, E-commerce, Warehousing, Factories, and External Partners, helping to manage production timelines, purchase orders, inventory flow, and delivery schedules.

The ideal candidate is highly organized, detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment. This position is based in our NYC office, 4 days on-site, 1 day remote.

Major Responsibilities:

• Create, maintain, and update all production purchase orders (POs) through M3 (ERP)
• Enter and maintain Work-in-Process (WIP) data, ensuring accuracy of pricing, factory information, and ex-factory dates.
• Manage weekly communication with factories and vendors regarding production status and delivery timelines.
• Track and maintain critical production milestones, including cut, sew, wash, inspection, and shipping dates.
• Coordinate bulk color approvals and oversee trim approvals including UPC labels, RFID stickers, care labels, polybags, and packaging requirements.
• Track FIT, PPS, TOP, and other development samples, coordinating approvals and handoff to Technical Design.
• Manage TOP approvals and ensure all requirements are met prior to bulk shipment.
• Coordinate testing and compliance documentation with internal and external compliance teams.
• Maintain booking information, final inspection reports, and production approvals prior to freight forwarder handoff.
• Provide updates to internal teams when inventory becomes available in warehouse locations.

• Partner with E-commerce to troubleshoot data flow issues between M3 and Shopify.
• Assist with inventory management and data integrity across systems.
• Provide production and delivery information for seasonal planning and tracking.

• Create product styles and maintain accurate product information for JOOR.
• Coordinate sample requests, warehouse shipments, and influencer orders

Skills, Education, Licenses, Certificates, Registrations and/or Experience:

• Bachelor's degree preferred.
• 1-3 years of experience in production, sourcing, operations, supply chain, apparel, or a related field.
• Experience in the fashion or apparel industry preferred.
• Strong organizational skills with exceptional attention to detail.
• Self-motivated with excellent follow-through and task completion abilities.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Effective prioritization and problem-solving skills.
• Ability to work independently while maintaining a high level of accuracy.
• Proficiency in Microsoft Excel and business systems.

Salary Range: The pay range of this position is $26.45- $28.82/hour. Actual salary will be determined based off candidate’s skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, 401K, and additional company benefi