Production Coordinator

Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.

This role is hybrid in Grand Rapids, MI.

The Coordinator – DAM serves as the primary custodian of the organization's Digital Asset Management (DAM) platform and associated content governance processes. This role is responsible for the ingestion, organization, maintenance, quality control, accessibility, compliance, and lifecycle management of digital assets across marketing ecosystems and business initiatives. The Coordinator ensures consistent execution standards, asset discoverability, metadata integrity, and adherence to governance requirements while supporting current business needs and future DAM architecture enhancements. The role acts as a key liaison between Marketing, Creative, Packaging, Production, and Technology teams to maximize asset utilization, reduce risk, and improve operational efficiency.

JOB RESPONSIBILITIES:

• Manage and maintain enterprise digital assets within an internal or client-managed DAM platform, including photography, graphic elements, packaging assets, and governance documentation.
• Ingest approved assets from validated business sources and apply accurate metadata to ensure asset integrity, discoverability, and compliance.
• Maintain asset taxonomy, metadata structures, naming conventions, and categorization standards.
• Establish and enforce DAM content delivery standards, including:
  • Standardized file naming conventions
  • Product category classification and searchability
  • Graphic asset delivery requirements
  • Metadata governance standards
• Conduct periodic audits to maintain content accuracy, relevance, and compliance.
• Advise stakeholders on asset usage rights, licensing restrictions, intellectual property requirements, retention policies, and archive standards.
• Monitor asset lifecycle processes including archiving, expiration, retirement, and preservation.
• Partner with cross-functional teams to ensure assets support merchandising, marketing, packaging, and promotional initiatives.
• Facilitate efficient asset delivery and accessibility for internal teams, agencies, and approved partners.
• Support ongoing business initiatives by identifying opportunities to improve asset workflows and utilization.
• Contribute to the DAM technology roadmap, supporting future architectural enhancements, integrations, and scalability requirements.
• Collaborate with Technology and Operations teams on DAM enhancements and integration opportunities.

QUALIFICATIONS:

• Bachelor's Degree in Business, Marketing, Information Management, Creative Operations, Communications, or related field, or
• 3-5+ years of experience in Digital Asset Management, Content Operations, Marketing Operations, Creative Operations, Production Coordination, or related discipline.
• Experience administering or supporting Digital Asset Management platforms (such as, Adobe Experience Manager, Bynder, Acquia DAM, Aprimo, MediaValet, etc.)
• Strong understanding of metadata management, taxonomy development, asset lifecycles, content governance, and digital asset workflows.
• Knowledge of copyright, licensing, intellectual property, asset usage rights, retention schedules, and compliance requirements.
• Experience managing large content libraries and ensuring searchability, organization, and accessibility of assets.
• Strong analytical, organizational, project management, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to influence stakeholders across functions.
• Advanced proficiency with Microsoft Office Suite and digital collaboration tools.
• Ability to work effectively in a fast-paced environment while managing multiple priorities and deadlines.
• Self-motivated with exceptional attention to detail, governance, and operational excellence.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary.

PHYSICAL ASPECTS/WORK ENVIRONMENT:

• Regularly required to stand; walk; sit; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit: www.MakeMarks.com

EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $22-$24 USD hourly. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

Flex Force employees are part of our extended workforce and support our teams on an as-needed basis to meet changing business demands. Flex Force roles are designed to supplement staff during peak periods or for specific projects.

Flex Force positions operate under a flexible, project-based work arrangement that differs from traditional full-time or part-time roles. Schedules vary based on business needs, and hours are not guaranteed on a weekly basis. There may be periods with limited or no work between assignments; however, Flex Force employees may remain active members of our workforce and may be re-engaged as new opportunities arise!

Unless otherwise noted, Flex Force roles do not have a standard schedule or a defined end date.

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