Production Operations Specialist

Location: Remote - Tokyo, Japan

Contract Duration:6 Months

Job Overview: Production Operations Specialist

As a Production Operations Specialist, you play a pivotal role in facilitating the smooth flow of

content across various stages of production. Working closely with the Manager of Production

Management and internal teams, you ensure that material moves efficiently from content

providers to delivery, meeting established timelines and quality standards. Your responsibilities

extend to nurturing crucial relationships with licensors, ensuring material progresses smoothly

through internal and external pipelines, and ultimately meets agreed launch and delivery

timelines with precision.

Moreover, your purview extends to strategically directing tasks to various internal teams, not only for our flagship O&O site but also for external distribution agreements and partner engagements, ensuring a cohesive and effective approach across all platforms and collaborations.

Core Areas of Responsibility

● Coordinate incoming materials for various distribution channels, including Theatrical, Simulcast, and Home video.

● Communicate effectively with licensors worldwide, particularly in Japan, to facilitate content acquisition.

● Collaborate with the Brand Management team to confirm and communicate any changes in deals and agreements with licensors.

● Conduct research using on-prem storage tools and well as using the media asset management system to provide up-to-date material information and ensure compliance with standards.

● Communicate changes in delivered material to upstream teams and disseminate information downstream to our operational pillars and fulfillment team.

● Monitor the progress of assets as they move through the supply chain and notify licensors and providers when material does not meet standard requirements.

● Liaise with the programming team, brand management, and acquisitions to set expectations regarding schedules and launch dates.

● Monitor on-time delivery and ensure content for our O&O meets agreed deadlines.

● Maintain clear and effective communication channels with all stakeholders involved in the production process.

● Collaborate with cross-functional teams to resolve any issues or challenges that may arise during production.

● Ensure compliance with all legal and contractual obligations related to content that arrives.

● Provide regular updates and reports on the status of production projects to management and key stakeholders.

● Continuously evaluate and optimize production processes to improve efficiency and effectiveness.

About You

We get excited about candidates, like you, because...

● Preferred: 2+ years working with content, research (video/audio/subtitle/metadata, etc.) and extensive client service experience in Media & Entertainment, film/TV production, or related industries.

● Expertise in digital distribution supply chain principles.

● Strong grasp of video/film formats, distribution workflows, and technologies.

● Experience within the streaming entertainment industry is beneficial.

● Knowledge of anime and manga is a plus.

● Excellent organizational, interpersonal, and communication skills (verbal, written, presenting).

● Highly effective problem solver capable of assessing, adapting, and implementing changing priorities and strategies.

● Detail-oriented, data-driven team player with strong analytical skills.

● Ability to work independently and with minimal supervision.

● Comfortable driving consensus across diverse teams and stakeholders.

● Thrives in a dynamic, innovative, deadline-driven environment.

● Initiates contributions to long-term vision.

● Willingness and ability to work outside regular business hours and participate in 24/7 support when necessary.