Professional Learning Specialist
- Salary
- $70K–$80K
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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Professional Learning Specialist
Goodheart-Willcox (G-W), an employee-owned leader in Career and Technical Education (CTE), and Health Education, is seeking a Professional Learning Specialist to deliver high-impact professional learning experiences that drive successful implementation, instructional effectiveness, educator confidence, product adoption, and long-term customer success. This role follows a hybrid schedule, working one day per week in our Tinley Park, Illinois office.
Our compensation is market based and takes into account a variety of factors including the candidate’s skill set, experience level, internal equity, and location. For this position, we anticipate the starting salary falling between $70,000 and $80,000 per year. In addition, the company makes a 10% contribution to the Employee Stock Ownership Plan and a 4% matching contribution to the 401(k).
What you’ll do:
Professional Learning & Customer Success
- Deliver engaging in-person and virtual onboarding, training, and professional learning experiences that support successful implementation and adoption of G-W solutions.
- Facilitate fee-based professional learning engagements, including customized workshops, coaching sessions, implementation support, and professional development programs.
- Lead professional learning sessions at customer sites, conferences, regional events, association meetings, webinars, and customer engagement events.
- Serve as a trusted advisor to educators, administrators, instructional leaders, and district teams by providing instructional best practices and implementation guidance.
- Partner with Customer Success Managers to support customer goals, product adoption, retention, and overall customer success.
- Support strategic customer accounts through implementation planning, goal-setting discussions, and professional learning recommendations.
Professional Learning Content & Resource Development
- Design, develop, and maintain professional learning resources including facilitator guides, participant materials, implementation toolkits, webinars, coaching resources, and self-service learning assets.
- Create and update scalable professional learning programs that support onboarding, implementation, instructional practice, and product adoption.
- Develop customer-facing resources that help educators integrate G-W content and digital tools into effective instructional practices.
Internal Enablement & Collaboration
- Create internal training materials, knowledge base articles, process documentation, and reusable customer-support resources.
- Manage multiple customer engagements, professional learning commitments, implementation schedules, and event deliverables simultaneously.
- Contribute to the continuous improvement of professional learning offerings through customer feedback, program evaluation, and learning impact analysis.
What you’ll bring:
- Bachelor's degree required; degree in Education, Curriculum & Instruction, Educational Leadership, Educational Technology, Adult Learning, or related field preferred.
- 5+ years of experience in professional learning, instructional coaching, training, educational technology, curriculum implementation, customer success, or related fields.
- Experience delivering engaging in-person and virtual professional learning, workshops, webinars, conference presentations, or customer training programs.
- Demonstrated ability to facilitate adult learning experiences that drive instructional change and product adoption.
- Working knowledge of learning management systems such as Canvas, Moodle, Blackboard, D2L Brightspace, or similar platforms.
- Strong understanding of adult learning principles, professional development best practices, change management, and implementation science.
- Excellent presentation, facilitation, coaching, written communication, and relationship-building skills.
- Strong project management, problem-solving, and organizational skills with the ability to manage multiple priorities and deadlines.
- Experience working collaboratively with Customer Success, Sales, and cross-functional customer-facing teams.
- Proficiency with Microsoft 365, Microsoft Teams, webinar platforms, and virtual facilitation technologies.
- Experience in educational publishing, curriculum solutions, K-12 education, higher education, workforce development, or edtech is a plus.
- Knowledge of Career and Technical Education (CTE), Health Education, Skilled Trades, or workforce readiness programs is a plus.
- Ability to travel up to 40-50% during peak implementation and professional learning seasons.
What we offer:
Goodheart-Willcox Publisher is an employee-owned company driven by our mission, “We Build Careers.” G-W has spent over a century building a culture that we are proud of and is centered around our Core Values of Do the Right Thing, Can-do Attitude, Roll Up Your Sleeves, Always Improving, and Collaborative Spirit. When you join our team, you will experience an environment of collaboration, empowerment, and respect.
G-W prioritizes the health and well-being of our employees by offering carefully selected benefits and retirement options. Check out some of our generous benefits highlighted below:
- Employee Stock Ownership Plan – a retirement plan that is 100% company funded
- 401(k) with a company match
- 3 Medical plan options
- 2 Dental plan options
- Vision plan
- Generous Paid Time Off
- Wellbeing Program
- Cariloop – a Caregiver Concierge
- Pet Insurance
- Employee Assistance Program
- Social Activities and Events
Goodheart-Willcox Publisher provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, ancestry and marital status, and other protected classes, in accordance with applicable federal and state laws.
In addition, Goodheart-Willcox Publisher complies with applicable state and local laws governing nondiscrimination of employment. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
In addition, Goodheart-Willcox Publisher complies with applicable state and local laws governing nondiscrimination of employment. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
Applicants must be legally authorized to work in the US. We do not sponsor applicants for work visas.
