Professional Service Vendor Management Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Job Responsibilities

• Support end-to-end demand management activities across Technology and Banking portfolios.
• Collaborate with business and technology stakeholders to gather, validate, and prioritize resource demands and project requirements.
• Coordinate workforce planning activities, including demand forecasting, resource capacity tracking, and utilization reporting.
• Partner with procurement teams to facilitate contract renewals, resource onboarding, vendor engagements, and purchase requisitions.
• Monitor and track technology resource requests, ensuring timely fulfillment and compliance with approved budgets.
• Prepare and maintain demand dashboards, management reports, KPIs, and portfolio metrics.
• Support vendor management activities, including supplier performance tracking, timesheet validation, and contract administration.
• Assist in budget planning, resource cost analysis, and financial tracking for technology initiatives.
• Work closely with project managers and delivery teams to identify resource gaps, risks, and mitigation plans.
• Ensure demand governance processes, documentation, and approvals are maintained according to organizational standards.
• Support audit, compliance, and risk management requirements related to resource management and procurement activities.
• Drive continuous improvements in demand management processes, reporting automation, and operational efficiency.
• Build strong relationships with internal stakeholders, external vendors, and hiring partners to support successful resource delivery.
• Provide administrative and analytical support for strategic workforce and sourcing initiatives.

Job Requirements

• Bachelor's Degree in Business Administration, Information Technology, Finance, Supply Chain Management, or a related discipline.
• 3 to 5 years of relevant experience in Demand Management, Resource Management, Procurement, Vendor Management, IT Operations, or within the Banking and Financial Services industry.
• Proven experience supporting demand planning, workforce planning, resource management, sourcing, or procurement functions within a technology or financial services environment.
• Strong understanding of procurement and vendor management processes, including drafting RFPs, contract administration, vendor onboarding, purchase order management, and third-party governance.
• Good knowledge of technology delivery environments, project lifecycles, and resource allocation practices, with exposure to Agile, Waterfall, and Hybrid delivery methodologies.
• Experience supporting technology initiatives, managed services engagements, staff augmentation programmes, or contract resource management activities.
• Strong analytical capabilities with hands-on experience in data analysis, management reporting, executive dashboard preparation, and business insights generation using Power BI.
• Working knowledge of banking technology domains
• Excellent stakeholder management and communication skills, with the ability to engage effectively across business, technology, procurement, and external partner communities.
• Demonstrated ability to work collaboratively in a fast-paced, matrix environment while managing multiple priorities and competing deadlines.
• Strong problem-solving, organisational, and attention-to-detail skills, with a proactive and results-oriented mindset.
• Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience working with regional stakeholders, service providers, and cross-functional teams within a complex enterprise environment.
• Exposure to technology sourcing, vendor evaluation, and managed services governance within a banking or financial services organisation.
• Experience preparing senior management packs, executive-level reporting, and strategic workforce or demand management dashboards.
• Familiarity with banking technology operating models and resource planning frameworks.
  

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Welcome to UOB Careers!

Together, Let’s Build the Future of ASEAN

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.
Explore career opportunities with us today.

About Us

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.

In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site