Professional Services Engineer – Cloud and Network Security

Professional Services Engineer – Cloud and Network Security

Location: Kuala Lumpur, Malaysia

Work Mode: Hybrid

Employment type: Permanent

Experience Level: 5–8 years

Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.

Our client is a global technology services and digital engineering organization with multi-billion-dollar revenue and operations across numerous countries worldwide. With a workforce of over 20,000 professionals, they deliver innovative solutions in cloud, data, AI, and enterprise modernization to leading enterprises across industries.

We are seeking an experienced Professional Services Engineer – Cloud and Network Security to design, implement, and optimise cloud-based security solutions for enterprise customers, focusing on Netskope and/or Zscaler platforms.

Responsibilities

• Design, implement, and configure Netskope and/or Zscaler security solutions for enterprise customers.
• Deliver customer implementations covering SSE/SASE, Zero Trust, Secure Web Gateway, and private application access.
• Support migrations from legacy proxy, VPN, or security solutions to cloud-based platforms.
• Conduct requirements gathering, technical workshops, and solution design discussions with customer security and network teams.
• Configure and troubleshoot security policies, traffic steering, authentication, access controls, and security policies.
• Integrate solutions with enterprise technologies such as SSO, IdP, SIEM, MDM, and firewalls.
• Troubleshoot complex network and security issues involving routing, DNS, proxies, SSL/TLS, VPN, and application connectivity.
• Perform solution testing, validation, and production readiness assessments.
• Develop implementation plans, low-level designs, configuration documentation, runbooks, and knowledge-transfer materials.
• Work closely with customer architects, security teams, network teams, and internal engineering/support teams.
• Provide post-implementation optimisation and technical guidance to improve the customer's overall security posture.

Requirements

Must-have:

• Diploma or higher in a related discipline.
• 5–8 years of relevant experience in network security roles.
• Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available.
• Strong hands-on implementation experience with at least one of the following: Netskope cloud security/SSE platform or Zscaler ZIA/ZPA.
• Experience configuring security policies, user access, traffic steering, and authentication.
• Understanding of SASE/SSE and Zero Trust architecture.
• Strong understanding of TCP/IP, DNS, HTTP/HTTPS, routing, and network architecture.
• Experience with proxies/secure web gateways, next-generation firewalls, SSL/IPSec, VPN technologies, SSO/identity integration, DLP, SIEM, and security monitoring.
• Strong customer-facing communication and presentation skills.
• Ability to translate customer security requirements into implementable technical solutions.

Nice-to-have:

• Hands-on experience across both Netskope and Zscaler.
• Migration experience from traditional proxy/VPN platforms to cloud-based SSE/SASE solutions.
• Experience with enterprise identity providers and SSO.
• Knowledge of Cloud APIs and endpoint/MDM technologies.
• Basic scripting/automation knowledge using Python or similar languages.
• Exposure to regulatory/security frameworks such as PCI, PII, and SOX.
• Experience working with large enterprise customers.
• Relevant Netskope or Zscaler certifications.
• Ability to independently lead technical workshops and implementation activities.
• Strong troubleshooting and analytical skills.
• Strong documentation and knowledge-transfer skills.
• Comfortable working with customer architects, security teams, and senior technical stakeholders.

Why Join Us

• Join a dynamic team working on cutting-edge cloud and network security projects for leading enterprise clients.
• Opportunity to develop expertise with industry-leading technologies and collaborate with top professionals.
• Make a significant impact on customers' security postures.
• Supportive environment that values innovation, continuous learning, and professional growth.

Apply Now: https://www.careers-page.com/oxy/job/W393Y396