Program Director

Salary Range: $120,000.00 To $170,000.00 Annually Reference ID : 001-CATC-67 Line of Business : Shared Services Location : Markham, ON (175 Commerce Valley Dr Markham, ON L3T 7P6) Position Type : Permanent, Full-Time Hours : 40 Hours Per Week Compensation: $120,000 - $170,000 Annually WHAT YOU’LL LOVE ABOUT CATC: As a Multidisciplinary Healthcare Team - Together, We: C ompassion – we meet people where they are, ready to help A ccountability – we take responsibility for outcomes R espect – we work well with others E xcellence – we deliver exceptional experiences to everyone we encounter Wellness: Group Benefits Plan for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement. Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System. Preparation for the Future : Retirement Savings Plan (RRSP/DPSP). Employee Recognition : Service Recognition Program. ABOUT THE POSITION: The Program Director is responsible for planning, coordinating, and overseeing multiple related projects to ensure they align with organizational goals and deliver measurable business value. This role reports to the CEO and provides strategic oversight, manages interdependencies, mitigates risks, and ensures programs are delivered on time, within scope, and on budget. The ideal candidate is a strong communicator, collaborator, and presenter who can balance strategic thinking with hands-on execution. YOUR DUTIES AND RESPONSIBILITIES: Lead the planning, execution, and delivery of one or more programs composed of multiple projects. Define program objectives, scope, timelines, milestones, and success metrics. Align program outcomes with organizational strategy and business priorities. Coordinate cross-functional teams, vendors, and stakeholders to ensure cohesive execution. Manage program-level risks, issues, dependencies, and change initiatives. Monitor progress, budgets, and resource allocation; adjust plans as needed. Develop and maintain program documentation, dashboards, and executive-level reporting. Facilitate governance forums, status meetings, and decision-making processes. Ensure projects follow established project management methodologies and standards. Drive continuous improvement by identifying efficiencies and capturing lessons learned. WHAT YOU’LL NEED TO HAVE: Skills, Knowledge and Abilities Proven experience managing complex, cross-functional initiatives. Strong knowledge of program and project management methodologies (e.g., Agile, Waterfall, Hybrid). Excellent leadership, communication, and stakeholder management skills. Demonstrated ability to manage budgets, timelines, and resources effectively. Experience in healthcare is an asset. Experience leading organizational change or large-scale transformation programs. Strong communication skills and experience implementing large-scale projects across cross-functional teams. Ability to translate strategic direction into clear operational priorities. Strong judgment, decision‑making, and conflict‑resolution skills. Ability to manage multiple priorities while meeting operational timelines. Strong organizational, planning, and analytical skills. Strong PowerPoint presentation and business analytics skills. As this role reports directly to the CEO, confidentiality, ethics, and strong self-governance are a must. Education, Qualifications, and Training Bachelor’s degree in Business Administration, Project Management, or a related field (or equivalent experience). Master’s degree or professional certification (e.g. PgMP , PMP) preferred. 5-8 years of experience in program or project management. Relevant technical certifications (e.g., Microsoft.) Work Environment & Travel Hybrid work environment (3 days in office and 2 days working from home). Occasional travel for meetings as required. ABOUT THE COMPANY Founded in 1995, Canadian Addiction Treatment Centres (CATC) operates three inpatient addiction treatment centres, a national network of more than 70 outpatient substance use disorder treatment clinics and specialty pharmacies in Canada. CATC delivers services in a supportive, compassionate, and judgment-free environment. We are committed to improving the lives of individuals affected by addiction through a multidisciplinary, evidence-based approach that prioritizes quality care and an exceptional patient experience. Our outpatient clinics provide walk-in support in person or virtually to enable community-based access to accredited treatment programs. Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and treatment plans that enable patient success in achieving care goals. Our inpatient treatment centres provide structured, 24/7 medically supported care in a safe and therapeutic environment for individuals who require intensive stabilization and recovery support. Care is focused on building a strong foundation for long-term recovery through accredited, evidence-based programming. Our secure virtual counselling services make care more accessible through flexible, remote connections with qualified professionals. Please visit www.canatc.ca for more information! Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.