Program Manager

Program Manager

Job Summary:

The Program Manager is an enterprise-level program leader responsible for the successful delivery of Solumina across all business areas for a dedicated customer program encompassing multiple projects. This role provides strategic oversight, ensuring alignment to contractual commitments, enterprise architecture, and targeted business outcomes while coordinating activities across iBase-t Project Managers and serving as the central escalation point for risks, issues, and dependencies.

The Program Manager serves as the primary interface with customer program leadership and maintains executive visibility into overall program health. This role is accountable for integrated program planning, program-level financials, forecasts, and milestones, and represents iBase-t Program Management in governance forums.

Objective:

Provide enterprise-level leadership for the delivery of Solumina across all business areas, ensuring alignment to contractual commitments, enterprise architecture, and business outcomes while coordinating multiple business-area projects under a single customer program and project structure.

Scope of Role:

● Oversee Solumina program and project delivery across business areas.

● Coordinate with iBase-t Project Managers to ensure project processes are followed.

● Act as escalation point for project teams; escalate issues as needed to PMO Director, Customer Success Team, and functional leadership.

● Serve as main interface to DT Program Managers for program execution matters.

● Work with stakeholders and iBase-t executives to report program health.

● Manage financials, forecasts, and milestones at the program level.

● Collaborate with Business Architect to align program execution with business scope, architecture, integrations, and deployment strategy.

● Ensure planning and execution match the roadmap.

● Represent iBase-t Program Management in governance meetings.

Essential Functions:

● Own enterprise-level program governance and execution across all business areas for a dedicated customer program.

● Engage and manage executive-level relationships, including participation in Executive Steering Committee forums.

● Lead enterprise-scale, high-complexity programs encompassing multiple projects, managing budgets, scope, and stakeholder expectations.

● Establish and enforce PMO program governance structures, roles, responsibilities, and decision-making processes across project teams.

● Coordinate with iBase-t Project Managers to ensure adherence to project processes and the iBase-t Solumina Implementation Methodology (SIM).

● Act as the primary escalation point for project teams; escalate issues as needed to the PMO Director, Customer Success Team, and functional leadership.

● Serve as the main interface to Customer DT Program Managers for program execution matters.

● Collaborate with Business Architecture and functional leadership to align program scope, integrations, and deployment strategy with the approved roadmap.

● Manage program-level financials, forecasts, milestones, and budget allocation.

● Represent iBase-t Program Management in governance meetings and customer forums.

● Drive integrated program planning, including the development and maintenance of the Integrated Master Schedule.

● Build and sustain collaborative client relationships that promote customer value realization and additional engagements.

● Facilitate resolution of program-level risks, issues, and dependencies.

● Lead program kickoff and closeout activities, including retrospectives and improvement planning.

● Forecast program-related resource utilization and revenue; contribute to financial planning.

● Identify lessons learned and apply continuous improvement practices at the program level.

● Mentor Project Managers as required, fostering professional development.

Requirements:

● Visionary program leader with strong enterprise-level business competencies.

● Proven ability to hit the ground running in complex, multi-project program environments.

● Passion for delivering customer outcomes in a fast-paced, enterprise setting.

● Strong analytical thinking and problem-solving skills applied at the program level.

● Exceptional communication, facilitation, and executive presentation skills.

● Effective leadership and influencing skills to guide cross-functional stakeholders and align large teams.

● Growth mindset with strong industry knowledge in complex manufacturing processes.

● Deep understanding of PMO governance, Agile, and software development lifecycle at the program scale.

● Self-starter with strong time management skills; ability to work independently, remotely, or at customer sites.

● PMP / PgMP certified preferred.

● Travel 30–40% of work time.

Required Skills & Competencies:

● Superb understanding of enterprise processes (PMO, business operations, governance).

● Problem solver and critical thinker; scalable leadership across large, complex organizations.

● Proven ability to lead cross-functional teams and enterprise-scale program efforts.

● Excellent communication and executive stakeholder management skills.

● Proven strategic thinking and enterprise program leadership abilities.

● Advanced communication and presentation skills (verbal, written, and visual).

● Strong analytical thinking and program-level problem-solving capabilities.

● Influence and consensus-building skills across senior stakeholders and executive leadership.

● Self-starter with exceptional time, task, and program management skills.

● Business acumen and deep understanding of PMO and enterprise governance processes.

● Strong coaching and mentoring mindset with demonstrated experience leading PMs.

● Ownership mentality and proactive approach to program risk and issue management.

● Practitioner-level knowledge of SDLC, Agile methodologies, and integrated master scheduling.

● High emotional intelligence and interpersonal awareness across executive and working-level relationships.

● Growth mindset with strong industry knowledge in complex manufacturing processes.

● Commitment to staying current with technology, delivery, and program management trends.

● Extensive knowledge of software development lifecycle at enterprise scale.

Required Education/Experience:

● Bachelor's degree or higher in Computer Science, Project Management, IT, or Industrial/Systems Engineering.

● 10+ years of industry experience, including demonstrated program management leadership.

● PMP Certification required.

Preferred/Desired Experience:

● PgMP (Program Management Professional) Certification strongly preferred.

● 6+ years experience with Aerospace & Defense clients.

● Experience managing multi-project enterprise programs with dedicated customer teams.