Program Manager
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- Probably Worldwide
- Work type
- Remote
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About Us
Plastics For Change is a purpose-driven social enterprise building ethical, traceable, and inclusive recycling supply chains. The company works with informal waste collectors to formalize recycling systems, ensure fair wages, and create measurable social and environmental impact.
Job Description
This is a remote position.
Key Roles and Responsibilities
1. Program Planning, Management & Implementation
● Lead the planning, execution and monitoring of Health, Education and Livelihood programs.
● Develop detailed annual and quarterly and monthly implementation plans aligned with the organisation's social impact objectives.
● Ensure effective implementation of projects in accordance with approved program designs, budgets and timelines.
● Oversee multiple projects simultaneously and ensure achievement of agreed deliverables and outcomes.
● Identify implementation gaps, operational challenges and risks, and develop appropriate corrective action plans.
● Adapt program strategies based on community needs, field realities and emerging requirements.
● Coordinate with internal departments and collaborate to ensure timely support for program implementation.
● Develop and strengthen standard operating procedures (SOPs) for effective program delivery.
2. Health, Education & Livelihood Program Oversight
● Collaborate with Managers of Livelihood and Education & health in creating the program design of community skilling cum livelihood , education and health initiatives.
● Mentor program field team in implementing the design crafted with livelihood and education & health managers
● Evaluate from the program team and support monthly metrics on education, health and livelihood development initiatives
● Identify community needs and suggest relevant managers to design appropriate interventions across the three program areas.
● Ensure programs are inclusive, community-driven and aligned with the organisation's social impact goals.
● Monitor program outcomes and identify opportunities to improve effectiveness and sustainability.
3. Field Operations & Community Engagement
● Undertake regular field visits to monitor program implementation, with approximately 70% of the role involving field engagement.
● Engage directly with waste pickers, their families, community leaders and local institutions.
● Understand community aspirations, challenges and priorities to ensure that interventions address actual needs.
● Promote community participation, ownership and accountability in all program activities.
● Build relationships with community-based organisations and local institutions to strengthen program delivery.
● Identify field-level challenges and ensure timely resolution in coordination with relevant teams.
● Ensure smoother partnership engagement with relevant education / health and livelihood partners.
● Ensure transparency and accountability in the delivery of community development initiatives.
4.. Team Leadership & Performance Management
● Lead, supervise and mentor project teams to ensure effective program implementation.
● Define team roles, responsibilities and performance expectations.
● Develop annual KRAs and individual work plans for direct reports.
● Conduct regular performance reviews and provide constructive feedback.
● Identify team capacity-building requirements and Suggest HR team to organise relevant training programs.
● Promote collaboration, accountability and a positive working environment.
● Resolve operational issues and conflicts within the team.
● Ensure effective coordination between field teams and the central office and with other verticals .
5. Monitoring, Evaluation, Documentation & Reporting
● Establish and monitor program indicators to measure progress, outcomes and impact.
● Ensure regular collection, verification and analysis of program data.
● Maintain accurate program records, MIS and project documentation.
● Support in Preparation periodic progress reports, donor reports and management updates to impact team .
● Track program budgets, expenditure and utilisation against approved allocations.
● Coordinate impact assessments, field studies, surveys and program evaluations.
● Document success stories, case studies, community impact stories and best practices.
● Develop reports, presentations, blogs and other communication materials to showcase program impact.
● Ensure timely submission of all internal and external reporting requirements.
6. Budget Management & Resource Planning
● Monitor program expenditure and ensure effective utilisation of allocated resources.
● Identify resource gaps and coordinate with relevant teams for timely support.
● Ensure program activities are implemented within approved financial and operational guidelines.
● Maintain transparency and accountability in the utilisation of project resources. 8. General Responsibilities
● Ensure compliance with PFC policies, procedures, SOPs and organisational protocols.
● Maintain confidentiality and ensure appropriate handling of organisational and community data.
● Demonstrate professionalism, integrity, accountability and transparency.
● Work collaboratively with internal teams, partners and external stakeholders.
● Prioritise responsibilities effectively and meet agreed deadlines.
● Be willing to travel frequently across project locations, sometimes at short notice.
● Undertake other relevant responsibilities as required by the organisation.
Requirements
Knowledge, Experience & Qualifications
● Postgraduate degree in Social Work, Rural Development, Rural Management, Development Studies, Social Sciences or a related discipline.
● Minimum 7+ years of experience in program/project management within the social development or NGO sector.
● Demonstrated experience in managing and overseeing community development projects.
● Experience in one or more of the following areas: Health, Education and Livelihood development.
● Experience in managing field teams and coordinating multiple projects.
● Experience working with informal-sector workers, waste pickers, marginalised communities or community-based organisations will be an advantage.
● Experience engaging with government departments, NGOs and institutional stakeholders.
● Knowledge of social and environmental development concepts.
● Experience in project budgeting, monitoring, evaluation and donor reporting.
● Experience in the waste management, recycling or livelihoods sector will be an added advantage.
● Fluency in English, Tamil, Hindi Key Skills & Competencies
● Strong program and project management capabilities.
● Excellent team leadership and people management skills.
● Strong community engagement and stakeholder management abilities.
● Budget management and resource planning.
● Monitoring, evaluation and impact assessment.
● Data management, MIS and documentation skills.
● Excellent communication, presentation and reporting skills.
● Proficiency in MS Office and CRM/data management tools. ● Strong analytical and problem-solving abilities.
