Program Manager

Job Title: Program Manager

Job ID: QTG-OPS-PM-SR-CON-001

Employment Status: Full time

Salary Range: $121,000.00 to $125,000.00 per year

Location: Remote

Citizenship: US Citizen or Permanent Resident

Clearance Level: Must pass High-Risk Public Trust (Tier 4) background investigation

Quantum Technology Group, LLC (QTG) is seeking a highly motivated and skilled Program Manager to support the U.S. Department of Veterans Affairs (VA) Enterprise Load Balancing Solution.

The Program Manager leads overall contract execution and governance for the VA enterprise Citrix NetScaler application delivery controller (ADC) program and serves as the primary liaison to the VA Contracting Officer's Representative (COR). The role oversees planning, schedule, risk, staffing, deliverables, and reporting across the architecture, migration, sustainment, security, and knowledge-transfer workstreams.

Key Responsibilities:

• Serve as the primary point of contact with the COR and VA stakeholders for contract execution, governance, and escalation.

• Develop and maintain the Project Management Plan (PMP), due within 30 calendar days after award, and manage the integrated schedule, milestones, and dependencies.

• Ensure on-time, quality delivery of contract deliverables, including the Knowledge Transfer Curriculum, Target Architecture Design, Deployment/Cutover Playbook, Migration Plan, and Monthly Operations Reports due by the fifth business day of each month.

• Lead Phase Gate Reviews, Quarterly Program Reviews, and recurring status meetings; track actions, risks, and issues to closure.

• Maintain the contractor personnel roster, submitted within three business days after award and updated within one business day of any change, and coordinate onboarding, background investigations, PIV, and required training with the COR.

• Manage the approved Sustainment Staffing Plan and confirm that staffing coverage meets the contract's minimum sustainment requirement.

• Coordinate teaming partner and OEM resources, including OEM advisory and reach-back hours, and track each resource pool separately to prevent double counting.

• Monitor service-level performance, including Severity 1 response and restoration targets, and drive corrective action when performance falls short.

• Coordinate with VA change management on cutover windows, change freezes, and Federal Electronic Health Record Modernization (FEHRM) scheduling constraints.

• Track labor hours, cost, and burn rate against the approved staffing plan, and align staffing with exercised option periods and optional tasks.

Qualifications:

Required:

• Education: Bachelor's degree in information technology, computer science, engineering, or a related field, or equivalent experience

• Experience: 7+ years of federal IT program or project management experience, including at least 5 years leading infrastructure, network, or managed services contracts. Must have an active VA PIV.

• Skills:

• Strong executive communication, briefing, and written reporting skills

• Ability to lead multi-company teams that include subcontractors and OEM partners

• Proficiency with Microsoft Project or an equivalent scheduling tool and Microsoft Office

Preferred:

• Project Management Professional (PMP) certification

• VA or federal healthcare IT program experience

• Experience managing enterprise ADC, load balancing, or data center migration programs

• ITIL Foundation certification

• Experience with FISMA High and ATO environments

Knowledge and Experience:

• Program governance, integrated scheduling, risk and issue management, and cost tracking

• Federal contract deliverable management and COR coordination

• ITIL-aligned incident, problem, and change management in production environments

• Federal personnel onboarding, including background investigations and PIV credentialing

Additional Requirements:

• Must satisfy the security, background investigation, Identity, Credential, and Access Management (ICAM), Authority to Operate (ATO), and Personal Identity Verification (PIV) requirements applicable to the assigned work. The solicitation does not specify a single clearance level for every position.

• Must reside and work within the continental United States (CONUS). The Government's preferred model is dedicated, named personnel working remotely from contractor facilities, with onsite support at VA-assigned locations when directed for hardware-touch or site activities.

• Must complete VA Privacy and Information Security Awareness and Rules of Behavior training (TMS 10176) before system access and annually thereafter, plus any applicable role-based training.

Benefits:

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off and holidays

• Professional development and training opportunities

• Employee assistance program (EAP)

• Flexible work arrangements

About Quantum Technology Group, LLC:

Quantum Technology Group (QTG) is a highly successful Systems Integrator (SI) specializing in Information Technology (IT) and Digital Modernization within the federal, public sector, and commercial arenas. With a history spanning more than 15 years, our company has consistently achieved significant growth and success. Our journey is a testament to that success, driven by an unwavering commitment to excellence and an unyielding focus on delivering solutions.

The Quantum team boasts a proven track record in delivering comprehensive Enterprise IT and Digital Modernization Solutions. With a deep understanding of federal, public sector, and commercial needs, coupled with our relentless commitment to innovation, we emerge as your trusted partner in achieving excellence. At QTG, our commitment is not just to deliver Enterprise IT and ServiceNow digital modernization solutions, but to architect a transformative journey for organizations seeking a competitive edge.

What truly distinguishes us is our unique ability to navigate diverse sectors – federal government, public sector, and commercial entities – effortlessly transitioning between the stringent demands of governance and the agility demanded by the private sector. Choosing QTG means embracing not just premier services but also embracing a collaborative journey aimed at propelling your organization toward a future where opportunities thrive. We’re more than a service provider; we're a dedicated partner invested in steering your success. Together, let’s navigate today's challenges while constructing a pathway toward tomorrow's triumphs. Join us in co-creating solutions that resonate not only for today but pave the way for the opportunities that lie ahead.