Program Manager

Company Description Eating Disorders Carer Support NZ (EDCS) is a national charitable trust in Aotearoa New Zealand dedicated to empowering parents, caregivers, and siblings of people living with eating disorders. Founded in 2018 from the lived experiences of three parents and formalised as a charitable trust in 2022, EDCS responds to the clear need for informed, practical support for whānau. The organisation provides education, resources, and guidance to help families navigate complex treatment pathways and support recovery at home. By strengthening whānau capability, EDCS aims to reduce hospitalisation, protect mental wellbeing, and uphold the values of whanaungatanga (relationships) and manaakitanga (care). EDCS works across the motu (nation) to ensure carers feel supported, connected, and equipped in their roles.

Role Description The Program Lead is a part-time, hybrid role that can be based anywhere in NZ, although Auckland based would be ideal, responsible for planning, coordinating, and delivering EDCS programs and services for carers and whānau. This role oversees the design and implementation of support initiatives, workshops, and educational resources, ensuring they align with EDCS’s mission and meet community needs. The Program Lead will work with the Programme Coordinator with the management of day-to-day program operations, including scheduling, logistics, stakeholder communication, and reporting on program outcomes. They will collaborate with the Executive Director to build and maintain relationships with families, partner organisations, healthcare providers, and community groups, fostering collaboration and increasing access to EDCS services. The role also includes monitoring budgets for program activities, supervising staff or volunteers involved in program delivery, and contributing to funding applications and evaluations to sustain and grow EDCS’s impact.

Qualifications

• Program and project management skills, including planning, coordination, and monitoring of community or health-related initiatives.
• Stakeholder engagement, relationship-building, and collaboration skills with whānau, community groups, and healthcare professionals.
• Strong communication skills, including clear written and verbal communication, facilitation, and presentation abilities.
• Organisational and administrative skills, such as budgeting, record-keeping, reporting, and time management.
• Experience in mental health, eating disorders, social services, or community support settings, with an understanding of whānau-based approaches.
• Ability to work respectfully within Te Tiriti o Waitangi frameworks and familiarity with tikanga Māori and concepts such as whanaungatanga and manaakitanga.
• Demonstrated capacity to lead or coordinate teams, including staff and volunteers, in a values-driven environment.
• Tertiary qualification in health, social work, community development, psychology, or a related field, or equivalent relevant experience.
• Commitment to non-discriminatory, inclusive practice.