Program Manager
- Hiring from
- Latin America
- Work type
- Remote
- Posted
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We’re looking for an experienced Program Manager to lead Massive Rocket’s most complex and strategically important client programmes. You’ll take ownership of large, multi-project engagements, working with senior client stakeholders and internal teams to ensure programmes deliver strong commercial and business outcomes.
As a senior delivery leader, you’ll go beyond managing individual projects. You’ll shape how programmes are delivered, identify opportunities for account growth, and help develop the next generation of Programme and Project Managers across Massive Rocket.
- Lead complex, multi-project programmes for major client accounts, ensuring delivery remains aligned with strategic and commercial objectives.
- Build strong relationships with executive-level stakeholders across multiple business units and act as a trusted delivery partner.
- Oversee programme budgets across multiple Statements of Work, ensuring strong commercial performance and identifying growth opportunities.
- Drive delivery quality across CRM, loyalty, customer data, Braze, Snowflake, and wider MarTech initiatives.
- Lead globally distributed teams across multiple time zones, establishing clear governance, communication, and ways of working.
- Mentor and develop senior Project and Programme Managers, helping strengthen delivery capability across the business.
- Contribute to the evolution of Massive Rocket’s programme delivery methodology and best practices.
- Identify and adopt AI and automation opportunities that improve delivery efficiency, reporting, and programme management.
- 10+ years of progressive experience in Project and Programme Management.
- Proven experience leading complex, multi-project programmes with significant annual revenue.
- A strong track record of delivering sustained commercial impact across multiple major Tier 1 client accounts.
- Executive-level stakeholder management experience across complex organisations and multiple business units.
- Strong commercial acumen, including experience managing multi-SOW budgets and supporting account growth strategies.
- Experience mentoring and developing senior Project or Programme Management talent.
- Deep understanding of CRM, loyalty, data strategy, Braze, and Snowflake, with the ability to oversee delivery across these areas at programme level.
- Experience using AI and automation to improve delivery practices and operational efficiency.
- Proven experience leading globally distributed teams and establishing effective cross-timezone and asynchronous ways of working.
- Strong leadership, communication, and decision-making skills, with the ability to manage complex programmes and competing priorities.
Desirable
- Published thought leadership or conference speaking experience in MarTech or Programme Management.
- MSP Practitioner, PgMP, MoP, or another relevant portfolio or programme management certification.
- Experience shaping programme delivery standards and methodologies within an agency, consultancy, or fast-growing technology environment.
