Program Officer

Key Responsibilities

• Facilitate onboarding of mills and provide technical support to partner mills
  • Relationship building
    • Identify new mills to reach out for partnership, and foster relationships with these mills.
    • Support the generation of strong networks within the milling industry and with equipment vendors.
  • Supporting with mill launch
    • Oversee smooth installation of fortification equipment in partner mills.
    • Provide technical advice and support to miller partners on all stages of the implementation and fortification process.
  • Visiting mills
    • Coordinate and attend visits to mills with Fortify Health’s technical consultants in the Quality and Regulatory teams.
• Contribute to Fortify Health’s research and improvement of operations
  • Collaborate with other teams at Fortify Health to ensure that their findings are used to improve Programs team operations.

Skills, Knowledge and Expertise

• Willingness to travel around 60% of the time (this may include within base location).
• Professional fluency in Hindi, and professional proficiency in English.
• Bachelor's degree or higher in a related field (food technology, nutrition, etc.)
• Expertise:
  • Experience / background in the milling industry, with a good technical understanding of mill setup and machinery
• Execution:
  • Ability to document key information accurately and clearly.
  • Excellent organisational skills and ability to work effectively on multiple projects.
• Collaboration:
  • Ability to work as part of a team.
• Communication:
  • Able to communicate key points clearly, both verbally and in written communication.
• Problem Solving:
  • Ability to identify problems and work proactively to determine solutions.
• Growth Mindset:
  • Eager to learn from setbacks and use those insights to improve their work.

• Experience working with remote team members.
• Experience working independently.
• Experience working in an NGO or in the development sector.
• Enthusiasm about our opportunity to improve people’s lives.
• Proficiency in other local languages.

Benefits

• Opportunities for career growth:
  • Whether you’re early in your career or bringing years of experience, we offer opportunities to take on new responsibilities, build your skills, and grow into leadership roles. We support professional development through feedback, mentorship, and learning resources.
• Flexible work hours:
  • We understand that everyone works differently. Fortify Health offers flexible working hours to help you manage your time effectively and maintain a healthy work-life balance.
  • (This role also offers remote or hybrid work options, depending on the nature of work activities).
• Inclusive and supportive culture:
  • We foster a collaborative and respectful work environment where diverse perspectives are valued.
  • Our team is supportive and mission-driven, united by a shared commitment to improve public health through wheat fortification.
• Meaningful, impact-driven work:
  • Your work at Fortify Health will directly contribute to improving nutrition and health for millions of people. We focus on high-impact, evidence-based solutions, and every team member plays a role in driving our mission forward.
• Transparent and structured systems:
  • We strive for clarity in how we work. From performance reviews to team communications, we use structured systems to ensure that expectations are clear, feedback is regular, and growth pathways are visible.
• Learning and Development:
  • Team members have access to resources for professional development, including training, workshops, and mentorship opportunities.
  • We actively support upskilling and cross-functional learning to help team members expand their capabilities.