Program / Project Manager – Pega Implementation (Life & Annuity Insurance)
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- United States
- Work type
- Remote
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Job Description
This is a remote position.
Job Title: Program / Project Manager – Pega Implementation (Life & Annuity Insurance)
Location: Remote (Client based in Pittsburgh, PA)
Travel: Occasional travel to Pittsburgh, particularly during the initial project phase
Experience: 7+ Years in Project Management
Project Overview
Seeking an experienced Program/Project Manager to lead a large-scale Pega implementation focused on modernizing call center case management for new business operations within the Life & Annuity insurance domain.
The initial implementation will focus on Annuities, followed by expansion into Life Insurance and integration of underwriting capabilities.
Key Responsibilities
- Lead end-to-end delivery of a mid-to-large-scale Pega implementation.
- Manage project scope, timelines, budgets, resources, milestones, risks, and dependencies.
- Oversee implementation of Pega-based call center case management and workflow solutions.
- Coordinate multiple implementation partners, technical teams, and business stakeholders.
- Work closely with business leaders, insurance operations, underwriting teams, and technology stakeholders.
- Drive Agile delivery, governance, status reporting, and issue resolution.
- Ensure successful implementation, testing, deployment, and post-go-live support.
Required Qualifications
- 7+ years of overall Program/Project Management experience.
- 4+ years of Life Insurance and Annuity industry experience.
- 4+ years of hands-on Pega implementation project leadership experience.
- Proven experience managing mid-to-large-scale Pega implementations, beyond minor enhancements or production support.
- Strong understanding of insurance business processes, particularly annuities, life insurance, new business operations, and underwriting.
- Experience managing multiple implementation partners and cross-functional business stakeholders.
- Excellent communication, leadership, vendor management, and stakeholder engagement skills.
Work Arrangement
- Primarily remote position.
- Must be willing to travel occasionally to Pittsburgh, PA, especially during the initial stages of the project.
