Project contractual Manager

Who are we?

Kontron Transportation, a division within the Kontron Group which is one of the world's leading providers of complete communication solutions for critical networks and transport. As a leader in the Global System for Mobile Communications for Railways (GSM-R) Market, and a partner of the main rail operators in more than 25 countries, innovation and adaptation of its portfolio of solutions (GSM-R, 4G, 5G, FRMCS, digitalization) is at the heart of its business. Kontron Transportation invests heavily in research and development and participates significantly in the development of the next generation of broadband solutions for critical networks, for example as an associate member of the European research initiative Shift2Rail.

The main subsidiaries of the Kontron Transportation Group companies are located in Belgium, France, Germany, Portugal, Spain, the Czech Republic and the United Kingdom.

Why join us?

We are focused on the well-being of our employees, our company promotes communication, openness and collaborative work. Our commitments to a new, more sustainable company are certain and are reflected daily in our choices and in our actions. We are committed to equality and diversity, we value growth and innovation, knowledge and experience and we support career and professional development. If you are successful, we will be expecting you to follow our corporate values of Integrity, transparency and commitment.

Who are you?

• Someone with a degree or equivalent in Telecommunications systems deployment, Business operations, Project Management with a Proven experience in customer/commercial/operational Management and who aspire to manage a project from a contractual point of view,
• Customer relations, project management, finance and related tools basic Knowledge of contract law
• Excellent written and verbal English language skills,
• Someone who combines commercial management, contractual governance, service performance, financial control and customer relationship management ,
• Someone with a minimum 7 to 10 years of project or commercial management experience, ideally within telecoms, rail, defence, utilities, infrastructure or another mission critical service environment.

In addition, you are recognized for the following qualities and capabilities:

• Strong understanding of contractual issues and obligations, schedules, deliverables, dependencies, warranties, liabilities, termination provisions and change mechanisms and associated commercial implications without being a lawyer,
• Ability to protect contractual and commercial position while maintaining constructive and sustainable long term customer relationships,
• Effectively manage Change Requests, variations, impact assessments, approvals and contractual baselines, ensuring appropriate governance and traceability,
• Strong understanding of SLAs, service availability, incident management, P1 and P2 performance, and service restoration obligations and escalation requirements,
• Monitor and manage KPIs, Service Points, performance trends, service credits, corrective actions and contractual performance obligations,
• Maintain effective commercial and contractual risk registers and ensure risks are clearly articulated, appropriately owned and supported by proportionate mitigation actions,
• Manage internal and external stakeholders effectively at operational, commercial and senior management levels,
• Lead contract reviews and governance meetings, ensuring effective management of actions , escalations ,decisions, dependencies and outstanding contractual matters,
• Produce clear and concise management information covering service performance, commercial and financial position, contractual risks, changes, dependencies and required actions,
• Maintain sufficient telecommunications and GSM R knowledge to understand, interpret and appropriately challenge technical matters and their contractual or commercial implications, without needing to act as the technical authority.,Identify emerging contractual issues early and ensure they are appropriately managed, escalated and resolved before they develop into material commercial or operational risks.

What we can accomplish together:

We invite you to join Kontron Transportation as a Contract Manager. You will support the successful delivery of projects by coordinating and managing contractual, legal, financial and operational risks with all project stakeholders.

Key Tasks include:

• Analyse the contract and project as a whole, identifying contractual, commercial and legal risks, dependencies and obligations, and ensuring appropriate mitigation actions are established and monitored,
• Interpret contractual requirements and communicate obligations, responsibilities, entitlements and constraints clearly to relevant pr stakeholders,
• Manage customers, supplier and partner contracts, in conjunction with supply chain, monitoring compliance with contractual commitments and ensuring obligations are appropriately tracked and discharged,
• Proactively identify, assess and manage contractual changes, risks and opportunities in collaboration with Operations, Presales, Sales, Finance, Procurement and other relevant stakeholders,
• Manage the contractual change control process, including Change Requests, variations, impact assessments, approvals, contractual notices and maintenance of the agreed contractual baseline. Prepare and maintain contractual documentation, management reports, contract status information and relevant inputs for customer, partner and internal governance meetings,
• Review and assess claims received from customers, suppliers, partners and service providers, determining contractual validity,contractual validity, potential exposure and appropriate response or escalation,
• Identify and prepare company claims and contractual entitlements, ensuring that appropriate evidence, records, notices and supporting information are maintained, in coordination with the Legal Department where required,
• Establish and maintain the contract governance framework in accordance with the Framework Agreement and applicable Call Off Contracts, including chairing governance meetings and ensuring actions, decisions, escalations and contractual matters are appropriately recorded and followed through,
• Manage contractual escalation and dispute resolution processes, ensuring issues are addressed at the appropriate governance level and in accordance with the agreed contractual procedures,
• Manage the company's contractual interface with any Remedial Adviser, where appointed, coordinating internal stakeholders, information requirements, actions and contractual responses,
• Establish and maintain appropriate contract records and the virtual contract library, ensuring contractual documentation, correspondence, notices, approvals, evidence and decision records are controlled, current and subject to appropriate access rights,
• Maintain effective audit trails and contemporaneous records to support contractual compliance, change management, claims, disputes and the protection of the company's contractual position.

Why join Kontron Transportation?

• Work on strategic international transportation and communication projects,
• Join a dynamic and multicultural organisation,
• Career progression and ongoing development opportunities,
• Training and support for further certifications,
• Hybrid working environment, with our office being in Paddington, London, UK,
• Competitive compensation and benefits package,
• Travel : Up to 20%.