Project Coordinator

Job Description This is a remote position. Project Coordinator – Marketing, Social Media & Website Management Location: Remote Employment Type: Contract FLSA Status: Hourly Non-Exempt Department: Business Development Reports to: Client Success Manager About Us At Full Circle, we believe in delivering exceptional customer experiences that build lasting relationships. A U.S.-based contact center and customer experience partner built to do more than just answer the phone — we represent your brand, protect your time, and prioritize your clients. Job Summary We are seeking a proactive, detail-oriented Project Coordinator to support and manage day-to-day initiatives across marketing, social media, and website operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys bringing structure to creative projects, and can seamlessly coordinate tasks between internal teams and external partners. The Project Coordinator will play a key role in ensuring brand visibility, consistent messaging, and smooth execution of all digital and marketing activities. Key Responsibilities · Marketing Coordination ü Assist in planning and executing marketing campaigns, including email, digital, and content-driven initiatives. Etc. ü Maintain marketing calendars, deadlines, and project timelines. ü Coordinate with vendors, designers, writers, and internal teams to ensure deliverables stay on track. ü Organize marketing assets, brand materials, and documentation. ü Support market research activities to help inform strategy and content direction. · Social Media Management ü Manage daily posting, scheduling, and content planning across platforms (LinkedIn, Facebook, Instagram, TikTok, etc.). ü Collaborate with leadership to create content themes aligned with brand goals. ü Monitor engagement, respond to messages/comments, and track performance metrics. ü Ensure brand voice, tone, and visuals remain consistent across channels. ü Collect analytics reports and provide monthly performance summaries. · Website Management ü Update website content, service pages, blogs, and visuals as needed. ü Coordinate with developers or website support teams for technical updates. ü Conduct periodic audits to ensure accuracy, functionality, and brand alignment. ü Manage integrations, forms, landing pages, and SEO basics (meta descriptions, keywords, tagging, etc.). · Project & Administrative Support ü Track tasks and milestones using project management tools (Zoho Projects). ü Prepare weekly status reports for leadership. ü Support onboarding of new marketing tools, systems, and workflows. ü Maintain organized documentation for all marketing and digital operations. ü Assist with special projects as assigned. *All other duties assigned Requirements Qualifications · 2+ years’ experience in marketing coordination, project coordination, or digital communications (preferred but not required). · Familiarity with social media tools (e.g., Canva, Social media sites, Meta Business Suite). · Experience with website platforms such as WordPress. · Strong written and verbal communication skills. · Highly organized, detail-oriented, and comfortable managing multiple priorities. · Ability to work independently with minimal supervision while supporting cross-functional teams. · Basic understanding of analytics, SEO, and content creation is a plus. Key Competencies · Organization & Time Management: Excellent at managing timelines and keeping projects on schedule. · Creativity: Brings fresh ideas for content, branding, and digital engagement. · Ownership: Takes initiative and follows through on tasks from start to finish. · Communication: Clear, professional communicator with strong interpersonal skills. · Tech-Savvy: Comfortable learning new digital tools and platforms quickly. Benefits Working Conditions & Benefits · Remote or hybrid work model available · Incentives/Bonuses: scheduled increases per 90 days OR every quarter of employment (subject to performance evaluation). · Opportunities for career advancement in a supportive and collaborative culture Your System Requirements This is a Bring Your Own Device (BYOD) role. All team members are required to use their own computer, which must meet our system requirements to ensure compatibility with company applications and tools. Specific requirements listed here: · Microsoft Windows computer – NO MacBooks · Webcam and microphone capabilities · 16 GB of RAM · Minimum of 256 GB of storage · Minimum of 100 Mbps download and 10 Mbps upload speed We’re an Equal Opportunity Employer: Full Circle CX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Full Circle CX does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, or military service. Full Circle CX is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.