Project Coordinator

Who We Are

For over 25 years, Doxim has helped organizations transform the way they deliver critical communications through innovative technology, secure omnichannel solutions, and an unwavering commitment to excellence. Today, we proudly support more than 1,500 clients across a variety of industries, helping businesses communicate more effectively and create stronger customer experiences. What truly sets us apart is our people. We are building a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to take on meaningful challenges, make a real impact, and help shape the future of customer communications.

Doxim's Next Project Coordinator

We’re looking for a Project Coordinator to bridge business needs and technical delivery, helping shape solutions that meet our clients’ evolving needs. Working closely with Project Managers, clients, and cross-functional teams, you’ll lead requirements gathering, translate business needs into technical specifications, and develop clear Scope of Work documents outlining deliverables, timelines, and pricing. You’ll also support scope changes, strengthen stakeholder relationships, and ensure smooth project handovers while helping improve Doxim’s processes and systems.

Responsibilities

• In collaboration with Project Managers, lead customer requirements gathering sessions and translate business needs into technical specifications.
• Create clear Scope of Work documents, including deliverables, timelines, pricing, and change requests.
• Support project leadership by aligning project efforts with strategic goals and fostering team engagement.
• Collaborate with cross-functional teams to deliver process and system improvements.
• Ensure smooth handovers, maintain stakeholder relationships, and continuously build domain expertise.

Skills:

• Experience in systems development lifecycle
• Working knowledge of PM Methodology
• Ability to effectively manage to a deadline
• Strong organizational skills

Proficient knowledge and experience with: 

• MS Office 
• JIRA
• Salesforce

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Project Management, Business, or other related or a related field.
• 2-4 years of experience in software implementation, applications configuration, technical support, or document composition
• PMP Certification Preferred
• Self-motivated and able to work effectively in a remote environment

Physical Demands: This role requires prolonged periods of sitting and extensive computer use, including frequent use of a keyboard and mouse.

Travel: Up to 10%; may include industry conferences and corporate events.

FLSA Status: Exempt

Why Doxim?

Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites: We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.

Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!

Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.

Website - www.doxim.com

Be aware of suspicious recruitment activity during your job search. Doxim will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with a Doxim Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from an @doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency.