Project Manager

Job Title: Operations Project Manager / Operations Consultant

About the Company:

Our client is an operations consulting company that helps small businesses improve their internal processes, build scalable business systems, and optimize their operations through fractional COO services.

Job Description:

The Operations Project Manager / Operations Consultant will manage client projects focused on improving business operations and building effective systems. This role combines project management, client consulting, process analysis, and problem-solving. The ideal candidate will work directly with clients to understand their processes, identify inefficiencies, and help develop practical systems and solutions tailored to their business needs.

Responsibilities of the role:

• Manage multiple client projects and ensure they remain on track, efficient, within deadlines, and profitable.

• Lead weekly client meetings and conduct discovery sessions to understand business processes and operational challenges.

• Analyze existing workflows, identify inefficiencies, and recognize opportunities for improvement.

• Organize and simplify large amounts of information and communicate findings clearly to clients.

• Help design and develop business systems and processes based on each client's specific needs.

• Take ownership of projects and independently solve operational problems.

• Coordinate with internal team members responsible for strategy, documentation, process mapping, and technical implementation.

• Manage project timelines, deliverables, communication, and overall project progress.

• Ensure effective communication between clients and internal team members.

Required Experience and Qualifications:

• Experience in project management, operations consulting, business operations, or a related field.

• Strong problem-solving and analytical skills.

• Ability to understand complex business processes and identify areas for improvement.

• Strong organizational skills and a process-oriented mindset.

• Ability to manage multiple projects and priorities simultaneously.

• Excellent verbal and written English communication skills.

• Ability to communicate effectively with U.S.-based clients and understand detailed business discussions.

Preferred Skills:

• Experience working with small businesses or consulting clients.

• Experience designing or improving business processes and systems.

• Experience with process mapping and workflow optimization.

• Experience with ClickUp, Propel, Miro, or similar project management and process-mapping tools.

Personality:

• Highly organized and process-oriented.

• Proactive and resourceful in solving problems.

• Able to take ownership and work independently.

• Comfortable processing large amounts of information and turning it into clear, actionable solutions.

• Strong communicator who can build effective relationships with clients.

• Adaptable and comfortable working in a dynamic, project-based environment.

Software & Tools:

• ClickUp

• Zoom

• Propel

• Miro

• Other project management, process mapping, and business operations tools.

Training will be provided on the company's specific systems and software.

Schedule:

Flexible working hours based on project workload.

Candidates must be available for core client meeting hours, generally between 9:00 AM and 2:00 PM Mountain Time.

The role may range from approximately 15–20 hours per week during slower periods to 30–40 hours per week with a full project portfolio.

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.

• Full-time remote opportunity.