Project Manager

Key Responsibilities

• Manage client implementation projects from handover through completion.
• Establish project objectives, plans, milestones, responsibilities, and delivery expectations.
• Monitor project timelines, budgets, allocated hours, scope, risks, issues, dependencies, and overall project health.
• Identify potential delays, blockers, resource constraints, and scope concerns and take appropriate action.
• Maintain proactive communication with clients and manage stakeholder expectations throughout the project lifecycle.
• Coordinate cross-functional teams to ensure priorities, requirements, deliverables, dependencies, and timelines are clearly understood.
• Identify and manage project risks and develop appropriate mitigation strategies.
• Manage scope changes and ensure variations are properly documented and approved.
• Monitor project budgets and allocated hours and escalate potential variances when required.
• Maintain accurate project documentation, status updates, action items, decisions, approvals, risks, and issues.
• Provide clear and timely project reporting to internal and external stakeholders.
• Support organizational change and user adoption activities to help achieve successful implementation outcomes.
• Capture lessons learned and contribute to improving project methodologies, templates, and processes.

Requirements

• Proven experience successfully managing and delivering projects.
• Experience in software, technology, consulting, digital transformation, or professional services environments is preferred.
• Experience managing multiple client-facing projects simultaneously.
• Strong experience managing project scope, schedules, budgets, risks, issues, and dependencies.
• Experience coordinating cross-functional teams and resources.
• Strong client-facing and stakeholder management skills.
• Excellent communication, organization, and problem-solving skills.
• Ability to identify potential delivery issues early and take proactive action.
• Strong attention to detail with the ability to maintain focus on overall project outcomes.
• Comfortable managing changing priorities, dependencies, and project requirements.
• Experience preparing project plans, status reports, risk registers, action logs, and project documentation.
• Experience managing scope variations and change is an asset.
• Experience supporting organizational change and user adoption is an asset.
• Proficiency with Microsoft 365, including Teams and SharePoint.
• Experience with project management platforms such as ClickUp or similar tools.
• Experience working with municipal, government, or public-sector organizations is an asset.
• A recognized Project Management certification is an advantage, but practical project delivery experience is equally valued.
• Must be comfortable working remotely and collaborating with clients and teams across multiple time zones.
• Must be available to work North American business hours.

Workplace: Fully Remote

Employment Type: Full-time

Industry: Government / Software / Technology