Project Manager

Location: Remote (LATAM)

Reports to: Director of Operations

About the job

As a Project Manager at Taikun, you'll own a portfolio of 8–10 clients end to end across every service line they use with us: Paid Social, Creative, TRYBE (UGC and creator programs), PPC, and YouTube. Most clients run at least three of these at once. You're the person who knows where every deliverable stands, what's blocking it, and what should happen next. You'll participate on client calls, turn direction into clear tasks, keep specialists moving, and manage the full UGC creator lifecycle.

We partner with growing DTC and ecommerce brands, and we're looking for someone with proven agency experience who can hit the ground running and take full ownership of a multi-client, multi-channel portfolio from day one. This isn't a coordinator role, and it isn't a creative role. You run the delivery machine so our strategists and media buyers can focus on growth.

About Taikun

• We're a fully remote ~30-person performance marketing agency
• Work from wherever you want! (Literally, wherever you want) 🌎
• Fast-growing company with tons of growth opportunities!

What you'll be responsible for

• Client Ownership & Communication: Serve as point of contact for Creative and Trybe services. Lead status calls, manage expectations, and handle client questions clearly and professionally. Keep client communication consistent and proactive.
• Task Management & Execution Pipeline: Own account workflows in ClickUp by creating, assigning, scheduling, and following up on every deliverable. Turn client requests, meeting notes, and strategist direction into structured tasks with clear owners, firm deadlines, and the context needed to execute.
• Capacity, Dependencies & Timelines: Monitor team workloads and balance capacity across media buyers, strategists, editors, and specialists. Track dependencies and upcoming deadlines so you can spot bottlenecks and delivery risks early, then clear operational blockers before work gets stuck.
• Cross-Service Coordination: Coordinate core account processes across Paid Social, Creative, PPC, YouTube, and TRYBE, including client onboarding, platform and asset access requests, tracking setup, campaign launches, and testing calendars. Make sure insights from one channel inform the others.
• Client Feedback Facilitation: Collect and consolidate client feedback and communicate it clearly and accurately to the right internal team, so revision rounds stay tight and nothing gets lost in translation.
• TRYBE & UGC Creator Operations: Source, evaluate, recruit, and onboard UGC creators based on campaign needs, brand fit, and testing opportunities. Manage the full creator lifecycle: outreach, contracts and usage rights, briefing, submissions, revisions, approvals, content delivery, and payment. Keep accurate trackers of creator counts, active campaigns, and submission status.
• Performance Tracking & Reporting for TRYBE: Monitor campaign results, creator sales, conversions, and content performance. Cross-check performance data in DataDruid, identify winning hooks, angles, and creators, and prepare regular client updates covering progress, results, learnings, and next steps. Monitor and action on performance
• Systems, SOPs & Process Improvement: Keep ClickUp, SOPs, and account documentation organized, accurate, and current. Notice inefficiencies in delivery workflows immediately, help standardize processes, and flag friction points to the Operations team.
• Visibility & Escalation: Give leadership clear visibility into project status, overdue work, and capacity concerns. Escalate only when necessary, and come with a proposed solution when you do.

You're a fit if:

• You have 3+ years of hands-on experience in agency project management, account management, or digital marketing operations as your primary job, managing multiple client accounts at the same time.
• Project management at volume: You've juggled 8+ accounts, competing deadlines, and cross-functional teams without things falling through the cracks. You're extremely detail-oriented and process-driven.
• Ownership: You don't need daily direction or reminders to follow up, update a tracker, or propose next steps. You're comfortable pushing back, internally and with clients, to protect deadlines and standards.
• English Level: C1 or higher, written and spoken. This is non-negotiable. You'll lead client calls and own client communication at the project level, so you must be able to handle questions, deliver updates, and navigate tough conversations clearly and professionally.

This role is not for you if:

• You've only worked in one channel and aren't interested in learning how the others connect.
• Your background is purely influencer marketing with no exposure to paid media performance data.
• You prefer to execute assigned tasks rather than own outcomes.

Bonus points:

• Experience with TRYBE or similar creator management platforms.
• Familiarity with Meta Partnership Ads, whitelisting, and creator usage rights.
• Experience working with Google Ads/PPC teams and familiarity with campaign workflows and common dependencies.
• Experience with Creator Partnerships within YouTube specifically.
• Experience with ClickUp or similar project management tools.
• Creator management experience: You've personally sourced, negotiated with, and managed UGC creators or freelance talent, including contracts, usage rights, and payments.
• Experience scaling creator programs for ecommerce or DTC brands.
• Background in a full-service performance marketing agency.

Why this role matters

This role centralizes accountability, streamlines launches, improves delivery times, and protects leadership bandwidth as we scale. The goal is to make every month of work for each client smarter and more valuable than the last.If you want real ownership over a full client portfolio instead of one slice of it, this is that role.

How we work

• Schedule: We operate on a 9-6 ET schedule where you are expected to be available.
• Exclusivity: We have zero tolerance for people trying to hold down another full-time job while working here.

Ready to apply? 😊 Fill out our form! We do not review candidates that apply through LinkedIn only, so if you're interested make sure to let us know via THIS FORM: https://forms.clickup.com/8601026/f/86fe2-224691/NMDRVCWMQCPIXW5QE4