The role Overview :
Orius is a boutique digital experience & eCommerce agency helping leading brands bring their ideas to life through world-class design, strategy, and technology. We’re now looking for an experienced Project Manager to take the lead in delivering digital experiences.
You'll be the connector between clients, design, strategy, creative, and technical teams, making sure every project runs smoothly from discovery through to delivery, across a genuinely varied portfolio rather than a single project type.
This role would suit candidates with experience in roles such as agency-side project managers, account managers, business analysts, brand-side eCommerce managers, or digital project managers.
If you thrive in dynamic, fast-paced environments and love turning ideas into organized, successful outcomes — this is your opportunity to shape exceptional work and grow with a driven team.
PROJECT TYPES YOU'LL MANAGE
- eCommerce Design & Development — Shopify and Shopify Plus builds, migrations, and CRO-driven iterations
- Website Design & Development — marketing sites, web apps, and cms builds end-to-end
- Mobile App Design & Development — coordinating product, design, and engineering through to release
- Retainer & Maintenance — ongoing client relationships, ticket flow, SLAs, and monthly reporting
- Branding — identity and brand strategy engagements alongside our Creative team
- Creative Production — video, campaign, and marketing asset projects; you own timeline, budget, and stakeholders, while Art Direction owns creative execution
WHAT YOU'LL DO
- Own the timeline, scope, budget, and delivery quality across a portfolio of accounts spanning the project types above
- Develop and maintain project timelines, charters, and documentation from discovery through go-live - Ensure seamless QA, UAT, and go-live processes
- Catch scope creep early and manage it through proper change requests
- Run client WIP calls, workshops, and check-ins; be the main point of contact for day-to-day updates - Provide transparent status updates, burn reports, and utilization tracking
- Maintain proactive communication with clients, ensuring expectations are met and exceeded
- Translate client requirements into clear specs and tickets for design, engineering, and creative teams - Coordinate with designers, developers, and strategists to ensure deliverables meet quality and deadlines
- Partner with Business Development and Strategy to scope and plan new projects
- Track project health in ClickUp and keep documentation and meeting notes current
- Flag risk early — timeline slippage, dependency issues, client dissatisfaction — before it becomes a bigger problem
- Support & Maintenance — Support client with product releases, online store/website configuration, Shopify POS Configurations and anything in between from day to day. (Training will be provided)
WHAT WE'RE LOOKING FOR
- 3+ years of project management experience in a digital, creative, or eCommerce agency environment
- A proven track record running multiple concurrent accounts across varied project types, not just one discipline
- Comfortable running client calls and owning the relationship independently, not just the task list
- Strong understanding of software development lifecycles and creative/design workflows
- Excellent English & Malay communication and presentation skills
- Organized, detail-oriented, and proactive under pressure
- Working familiarity with ClickUp (required), plus Jira, Sheets, Slack, and Figma, Slides.
Bonus Skills
Experience or knowledge in the following areas will be a strong advantage:
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