Project Manager III (Remote) - (NASA eMITS)

Project Manager III (Remote) - (NASA eMITS)

Rothe is seeking a Project Manager to provide remote project management for the Information Management Division (IMD) in the Office of the Chief Information Officer (OCIO) in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency’s enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA’s Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA’s message, eMITS integrates services for NASA IT and provides NASA’s communication to the outside world. Come join us in support of NASA’s mission to inspire the world through information and discovery.

Job Description:

The Project Manager position will include but not be limited to the following efforts:

Provide IT Service Management (ITSM) project management support focused on the transition/migration from legacy tools to enterprise solutions and the decommissioning of legacy tools once enterprise solutions are operational. Services include project management, lifecycle governance, process re-engineering, data migration oversight, system integration coordination, organizational change management, stakeholder engagement, and training coordination, and vendor and financial governance to include, but is not limited to;

Functional Responsibilities:

• Provide the following services in support of Migration and Decommissioning Project Management & Lifecycle Governance
  • Lead the end-to-end lifecycle for the migration and decommissioning of legacy platforms/tools to the new enterprise platform (e.g., ServiceNow).
  • Develop, maintain, and actively track migration and decommissioning schedules, timelines, and milestones to ensure on-time delivery.
• Provide the following services in support of Process Redesign & Workflow Alignment.
  • Map existing workflows (e.g. including Incident, Problem, Change, Configuration Management) to the capabilities of the new platform.
  • Facilitate the optimization and re-engineering of core processes to ensure alignment with platform best practices and organizational requirements.
• Provide the following services in support of Data Migration, Records Retention and Integrations.
  • Oversee the transfer of historical data, Configuration Items (CIs), knowledge articles, user directories, etc. to the new enterprise solutions(s).
  • Oversee required API integration efforts.
• Provide the following services in support of Stakeholder, Change & Quality Management.
  • Coordinate cross-functional teams and champion ongoing buy-in throughout the project lifecycle.
  • Coordinate/Participate in User Acceptance Testing (UAT) to validate system functionality against business requirements prior to launch.
  • Manage organizational change communication, drive user adoption strategies, and coordinate the delivery of training programs for internal support teams.
  • Develop and execute a decommissioning communication plan, providing clear, advanced notification of the final cutoff date and operational impacts to all stakeholders, end-users, and internal support teams.
• Provide Discovery and Dependency Mapping to compile a comprehensive audit to inventory and map all dependencies tied to the legacy tools, including internal and external integrations.
• Manage the clearance of all active queues, ensuring that all open tickets, change requests, and active service catalog items are appropriately resolved, closed, or migrated to the new platform prior to system shutdown.

Education and Experience:

Minimum Education: BA/BS in Project Management, Communications, Business Administration, or an IT related discipline

Minimum Experience: 8 years

Minimum Qualifications:

• 8 years of project management experience
• 3-5 years of business/mission (outcomes/impacts), strategic/tactical (project planning) and operational (implementation/service/product delivery)
• Project Management Certification:
  • Project Management Professional (PMP) certification and/or
  • Agile Certified Practitioner (PMI-ACP) and/or
  • Certified Scrum Master (CSM) and/or
  • Certified Scrum Product Owner (CSPO)
• Experience with Risk Management and best practices
• Experience using tools for requirements gathering and implementation
• Experience in creating and maintaining Integrated master schedules and applying earned value management techniques (desired, not required)
• Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), and SharePoint.

Preferred Qualifications (not required for consideration):

• ServiceNow Certified System Administrator (CSA)
• ITIL Certification
• Exceptional stakeholder management and the ability to bridge the gap between technical teams and government customers
• Ability to work in complex, ambiguous, and fast-paced environments
• Strategy Management
• Microsoft SharePoint
• Microsoft Project

For this remote position, the employee bears travel costs to the nearest NASA Center for badging and issue of NASA IT equipment, and must have a reliable internet connection and be able to VPN into the NASA network to conduct work.

Rothe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Rothe participates in E-Verify.