Project Manager - PPMO

Description JOB SUMMARY TRAC Intermodal is seeking a Project Manager who combines strong ownership, exceptional relationship‑building skills, and a sharp focus on operational and financial outcomes. This role supports strategic initiatives that enhance TRAC’s chassis fleet quality, improve customer experience, modernize technology platforms, streamline operational processes, and strengthen partnerships across the intermodal supply chain. You will work within Agile/Scrum delivery teams while translating progress into clear, milestone‑based reporting for senior leadership. This role is ideal for someone who thrives in a fast‑moving operational environment, brings disciplined process management, and consistently aligns project execution with TRAC’s business goals and ROI expectations. ESSENTIAL JOB FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. Project Ownership & Leadership Serve as the accountable owner for TRAC’s project outcomes, ensuring alignment with key priorities such as chassis fleet reliability, equipment availability, operational efficiency, and customer service excellence. Maintain a deep understanding of project objectives and continuously guide teams toward delivering measurable value—not just completing tasks. Identify risks and dependencies across internal teams (Operations, Equipment Services, IT, Finance, Customer Support) and external partners (railroads, terminals, depots, and drayage providers). Agile Delivery Tailored to TRAC’s Operations Lead Agile ceremonies and support cross‑functional teams working on initiatives such as chassis tracking enhancements, customer visibility tools, depot process improvements, billing modernization, and operational automation. Collaborate with Product Owners to refine backlogs that reflect TRAC’s operational priorities, customer commitments, and service-level expectations. Convert Agile sprint progress into executive‑ready waterfall‑style reporting, including milestone tracking, critical path updates, and operational impact summaries. Stakeholder & Partner Communication Build strong, trust‑based relationships across TRAC’s business units and with external partners who influence equipment flows, terminal performance, and customer experience. Communicate complex operational and technical information in a clear, concise, and actionable way tailored to each audience—from depot managers to senior executives. Provide transparent reporting that connects project progress to TRAC’s KPIs, including fleet quality, turn‑time performance, cost efficiency, and customer satisfaction. Process & Detail Management Develop and maintain project plans, RAID logs, dashboards, and documentation with exceptional attention to detail and accuracy. Ensure consistent adherence to TRAC’s project governance processes while identifying opportunities to streamline workflows across operations and technology teams. Coordinate cross‑functional activities to ensure alignment, remove blockers, and maintain momentum in a dynamic intermodal environment. Value, ROI, & Operational Impact Evaluate project decisions through the lens of operational efficiency, cost savings, chassis utilization, service reliability, and customer value. Partner with Finance and Operations leadership to ensure projects deliver measurable ROI—whether through reduced maintenance costs, improved fleet visibility, enhanced customer tools, or optimized depot operations. Use data and metrics to validate assumptions, measure progress, and support informed decision‑ Enthusiastic Skepticism & Critical Thinking Ask probing questions to uncover operational risks, clarify requirements, and challenge assumptions—especially in areas involving equipment lifecycle, partner dependencies, or technology integrations. Encourage a culture of continuous improvement, operational discipline, and data‑driven decision‑ Validate that proposed solutions address root causes and support TRAC’s long‑term strategic goals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties REQUIRED QUALIFICATIONS 5+ years of project management experience, ideally within intermodal transportation, logistics, supply chain, or related operational environments. Experience leading Agile/Scrum teams and translating Agile delivery into milestone‑based reporting for senior leadership. Strong understanding of intermodal operations, chassis lifecycle management, depot processes, and partner relationships across rail, terminal, and drayage networks. Exceptional communication and relationship‑building skills across operational, technical, and executive teams. Strong analytical mindset with the ability to evaluate ROI, interpret operational data, and support strategic decision‑ Demonstrated ability to manage details while keeping sight of broader operational and financial goals. PMP, CSM, or similar certifications are a plus. Comfortable working in a hybrid environment (3 days in-office) WORK ENVIRONMENT: Office DIRECT REPORTS: No Direct Reports PHYSICAL REQUIREMENTS: Please see below: Regularly required to sit, walk and stand Occasionally will lift items up to 10 lbs The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized company officer. Salary budget: $95,000 annual plus 20% incentive target Compensation is determined by a variety of factors including candidate qualifications as well as the geographic location of the role and/or candidate. Benefits offered: Medical, dental, vision, Rx. FSA, HAS, PTO, Sick time, Life Insurance, company holidays.