Project Manager (UKG Pro/WFM)

Essential Functions & Responsibilities

• Lead the planning, execution, and delivery of Enterprise - Premiere Customers implementing UKG Pro Full Suite, including WFM
• Develop, update, and maintain detailed project plans, timelines, and budgets in collaboration with stakeholders.
• Manage and provide direction to a team of functional consultants (Pro and/or WFM) with oversight of the Technical Consultant, ensuring effective coordination of integrations and system configurations.
• Conduct regular status calls and governance meetings with customers and internal teams, driving alignment and accountability on deliverables.
• Track project progress, update plans with changes, and communicate impacts on timelines, scope, and budgets.
• Hold customers and internal team members accountable for meeting deadlines, providing required data, and completing assigned tasks.
• Prepare and distribute weekly project status reports, highlighting accomplishments, open items, risks, and next steps.
• Facilitate resolution of key project risks and issues, escalating and presenting resolution options when needed.
• Ensure project sign-offs, deliverables, and artifacts are completed and stored appropriately.
• Set clear expectations with customers regarding roles, responsibilities, and ownership throughout the project lifecycle.
• Ensure all deliverables meet quality standards and customer requirements.
• Share best practices and processes with customers to prepare them for effective post-implementation ownership.
• Drive continuous improvement in project methodology, tools, and templates within the PMO.
• Deliver projects to successful completion while achieving industry-leading ratings on Raven Intel.
• Consistently model professionalism and a customer-first orientation in all interactions.
• Perform other duties as assigned.

Required Experience

• Minimum 5 years of UKG project management experience, 3 years with UKG Pro and WFM.
• Minimum 3 years experience in Enterprise level project deployments (multi-work stream).
• UKG Pro and WFM Full-Suite implementation experience highly preferred.
• Ability to manage multiple projects simultaneously.
• Proficient with project management tools (Smart Sheets preferred).
• Excellent communication and stakeholder management skills.
• Comfortable presenting to large and diverse audiences, including C Level executives.

Preferred Experience

• Assisted with change management and user acceptance testing
• Worked closely with team members communicating and understanding the goals required to complete the required tasks on time and budget
• Maintained the internal project management system up to date with all-time worked, task status, and related documentation

Desired Strengths/Characteristics

• High-level of emotional intelligence and resiliency
• Self-motivated and action oriented
• Flexible, dependable, and capable of operating at a high rate of delivery with minimal direction
• Able to negotiate conflicts into win-win situations with strong oral and written communication skills
• Effective listening skills
• Strong analytic and troubleshooting abilities
• Comfortable speaking with any client of varying organizational levels
• Ability to manage multiple projects of varying complexity concurrently
• Strong time management skills with ability to excel in remote environment
• Demonstrate a high degree of patience in working with others and ability to make decisions in high stress/high risk situations

Work and Travel Requirements

• Able to work remotely from a home office
• Legal residence and ability to work in the United States OR legal residence and ability to work in Canada
• Ability and willingness to travel approximately 25% of the time