Project Manager - Value Delivery Office
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- United States
- Work type
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Position
Project Manager - Value Delivery Office
Job Code - 2852
req5949
Delta Community Credit Union Administrative Office - Riverwood 200
Hybrid
Full Time
Job Description
Create your success story at Delta Community Credit Union – where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That’s why we’re one of Atlanta’s Best Places to Work! Whether you’re starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community team.
The Project Manager is responsible for seeing strategic enterprise level initiatives to completion on behalf of business unit managers and credit union leadership. They lead cross-departmental teams in the planning, analysis, and execution efforts necessary to deliver projects on-time while adhering to the highest customer service standards. The Project Manager's responsibilities include developing, managing, and tracking projects from inception to implementation. They will design and manage project processes for successful delivery in both traditional and Agile environments.
The Project Manager is responsible for forecasting, managing, tracking and reporting project progress along with managing issues and scope changes to achieve successful project completion. They will facilitate the analysis and improvement of operational and business processes. They will communicate regularly and directly with all levels of the organization, service providers and vendors to ensure the delivery of high-quality service and application systems development and support. The Project Manager will participate in strategic planning and provide project management best practice consultation to business unit managers driving intra-departmental initiatives. They will foster an environment of open communication, learning, quality customer service, problem solving, risk management and idea generation. This position may require limited out of office and interoffice travel.
Practices safety-conscious behaviors in all operational processes and procedures.
Essential Functions:
• Lead cross-departmental teams in the planning, analysis, and execution tracking efforts necessary to deliver enterprise level projects on-time, on-budget, and to customer satisfaction
• Cultivate, manage, and track projects from inception to implementation
• Develop and manage project-specific processes (project charters, scope statements, Gantt timeline charts, status reports etc.) necessary to support effective implementation efforts facilitate the analysis and improvement of operational and business processes
• Provide project management consultation support to business unit managers driving departmental initiatives
• Communicate regularly with all levels of organization, industry peers, service providers and vendors to ensure the delivery of high-quality service and application systems development and support
• Participate in strategic planning and promoting best practices
• Facilitate problem-solving discussions and activities along with negotiating alternative solutions when conflict surfaces
• Handle multiple projects simultaneously and able to balance priorities under changing conditions
• Motivate, build teams, and influence without formal authority along with administering accountability
Other
• This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
• This job description is subject to change at any time.
Position may offer work from home opportunities, pending specific performance and departmental needs.
Job Qualifications
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Required Minimum Qualifications:
• Bachelor’s Degree OR High School Diploma with 8+ years operational experience with increasing levels of responsibility
• 3+ years’ experience in a project management/process improvement role that includes delivery of technology solutions
• Specific experience leading projects with noticeable business impacts and/or cross-divisional involvement
• Strong working knowledge of the project life cycle, and project management best practices
• Demonstrated change management experience
• Knowledge of agile project management processes and terminology
• Comfortable collaborating across numerous departmental lines to drive progress
• Strong analytical, problem solving and critical thinking skills are imperative
• Must possess excellent organization and time management skills
• Capable of handling multiple projects simultaneously and able to balance priorities under changing conditions
• Must possess excellent written and verbal communication skills and the ability to communicate with all levels of the organization
• Strong ability to resolve conflict, negotiate solutions, remove barriers and build consensus
• Able to motivate and build teams and influence without formal authority along with administering accountability
• Proficiency in the use of business software applications such as Word, Excel, PowerPoint, Outlook, Visio and MS Project
• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.
Preferred Qualifications:
• Master’s Degree in Business, Operations or related field of study
• 5+ years in a project management lead or related team member role
• Experience in two or more of the following disciplines: financial services, operations or manufacturing
• CAPM / PMP or other industry recognized project management/process improvement certification
• Formal traditional or agile project management training
• Previous work in an enterprise PMO or matrixed organization
• Experience in the credit union or financial services industry
• Overall knowledge of Symitar software, Delta Community Credit Union policies and procedures
Employee benefits include:
•Medical, Dental and Vision Coverage
•Basic Life and Accidental Death & Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
•Supplemental Insurance or Voluntary Insurance
•401(k) Plan with Company Match
•Vacation, Holidays and Personal Time Off
•Paid Maternity and Paternity Leave
•Pre-tax Health and Dependent Care Spending Accounts
•Benefit Choice Program
•Health Reward Dollars
•Discount on Gym Reimbursement and Identity Theft Programs
•Legal Services
