Project Support Administrator

Key Responsibilities

• Assist programme leads to ensure tasks are completed on time.
• Undertake activities on multiple concurrent projects.
• Assist in the maintenance of project documentation.
• Carry out administrative activities as requested.
• Update records on the appropriate software as prescribed.
• Provide event support across the programme.
• Support the programme leads to produce reports on project progress.
• Escalate any issues that may impact any projects, in good time and to the appropriate level / person.
• Liaise with 3rd party suppliers as necessary.
• Engage and participate in meetings as appropriate.
• Manage multiple inboxes.
• Assist in the analysis of programme data for campaigns.
• Respond to emails in a timely manner.
• Work with customers/employees to identify areas of improvement and working with the team to find a suitable solution.
• Log and maintain records of inbound queries.
• Undertake any other duties as directed/requested by the line manager.

Skills, Knowledge and Expertise

• Educated to A-Level or equivalent (minimum x3 C's)
• Experience of working on multiple concurrent activities.
• A strong customer focus.
• Experience of using Microsoft programmes most notably Word and Excel.
• Not afraid to challenge the status quo.
• Excellent listening and questioning skills, combined with the ability to interact.
• Ability to work autonomously and as part of a team.
• Ability to use own initiative and work independently.
• Effective problem-solving skills.
• Good research skills.
• Proactive and forward thinking.
• Excellent written and oral communication skills to communicate globally across all business functions.
• Able to work in high pressure situations and deadline driven.
• Excellent interpersonal skills.
• Good time management skills.
• Team player.
• Excellent attention to detail and organised.